GBTEC Software AG

BIC Platform

Composite Score

8.6 /10

CX Score

8.7 /10

13 Reviews Write a Review

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What is BIC Platform?

Improve workflows, automate processes & monitor them with process mining. With BIC Platform you raise the performance of your processes to a whole new level: higher productivity, speed and quality. Thanks to the integrated GRC component, you also minimize your risks and meet regulatory requirements with ease. With BIC Process Design you can model your business processes in no time and create an ideal basis for successful process and quality management. You can communicate process optimizations automatically and comprehensibly throughout the entire company in a matter of seconds via the integrated process portal.

Company Details

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Awards & Recognition

BIC Platform won the following awards in the Low-Code Business Process Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

8 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

BIC Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BIC Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BIC Platform?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 93

In-App Automated Workflows

100

BPMN Compliance

100

Process Workflow Designer

100

Mobile Support

100

Low-Code Automation

Permissions and Governance

Process Automation Templates

Content Management

Process Library

External Application Data Connectors

Real-time Process Analysis

Vendor Capability Ratings

Average 88

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Vendor Support

Quality of Features

Ease of Customization

BIC Platform Reviews

Leonor M.

Role: Industry Specific Role
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

One BPM-Suite - Process Design and Automation

Likeliness to Recommend

9 /10

What differentiates BIC Platform from other similar products?

Vendor team is super friendly and cooperative. You get a lot of features for a good price.

What is your favorite aspect of this product?

The tool just makes fun to work with. The UI is super intuitive and everyone in my organization is positively superprised when working with it the first time.

What do you dislike most about this product?

The new UI takes years to be published.

What recommendations would you give to someone considering this product?

If you want a professional all in one BPM-Suite, contact GBTEC!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nils M.

Role: Student Academic
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates BIC Platform from other similar products?

BIC is a comprehensive platform for Digital Transformation, BPM, Automation, Process Mining and Governance, Risk & Compliance. You get all the necessary functions in one suite and thus reduce costs and maintenance efforts.

What is your favorite aspect of this product?

The impressive array of features, ranging from Digital Transformation to BPM and Process Mining, makes the BIC platform an exceptionally powerful suite. The ability to consolidate all these essential aspects into an integrated suite has significantly streamlined my workflows and contributed to seamless integration.

What do you dislike most about this product?

Irregular or resource-intensive update cycles could potentially pose challenges regarding compatibility with other software applications and impede timely adaptation to innovative technologies.

What recommendations would you give to someone considering this product?

The fact that the BIC platform offers a comprehensive suite for Digital Transformation, BPM, Automation, Process Mining, and Governance could be particularly appealing to other users. The integration of various functionalities into one platform has the potential to enhance efficiency and minimize administrative overhead.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

BIC Platform

What is BIC Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

BIC Platform Ratings

95 Likeliness to Recommend

1 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love BIC Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Content Management Includes collaboration, check-in/check-out, and version control.

Process Library A repository of documented processes which can be accessed for revision.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

BIC Platform Reviews

Leonor M.

One BPM-Suite - Process Design and Automation

Likeliness to Recommend

Pros

Nils M.

Fantastic product!

Likeliness to Recommend

Pros

1
Since last award

3
Since last award

Feature Ratings

In-App Automated Workflows

BPMN Compliance

Process Workflow Designer

Mobile Support

Low-Code Automation

Permissions and Governance

Process Automation Templates

Content Management

Process Library

External Application Data Connectors

Real-time Process Analysis

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Vendor Support

Quality of Features

Ease of Customization