
In Partnership With SelectHub

What is Benchmark Email?
Benchmark Email offers an integrated, automated and robust feature set built to help the enterprise of any size. A powerfully simple and simply powerful email marketing solution designed to help you create and send compelling campaigns with ease.
Company Details
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In Partnership With SelectHub
Benchmark Email Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Benchmark Email.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 100%
- Negotiation and Contract:
- 96%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 96%
- Service Experience:
- 99%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Benchmark Email?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dynamic Content
Contact Database
Auto-Responders
Email Delivery
Basic Reporting and Analytics
Sales Intelligence & Conversion Rates
Surveys and Polling
Segmentation
A/B Testing
Email Templates
Campaign Management
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Benchmark Email Reviews

Richard G.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2023
Efficient Email Distribution to Boost Sales
Likeliness to Recommend
What differentiates Benchmark Email from other similar products?
You can quickly create e-mail magazines with various formats and elegant layouts. Ideal for strengthening internal sales with low-cost e-mailing. Benchmarks are not only inexpensive and easy to use, but they are also very intuitive to use.
What is your favorite aspect of this product?
Since it is possible to know who opened and clicked on the email, it helps to improve customer research in inside sales. It is easy to improve email deliverability because you can see how many people clicked on which URL in the delivered emails.
What do you dislike most about this product?
It is saved each time you modify an image. Since it saves every time you adjust it, you can end up with many similar images. I appreciate the automatic saving, but having an overwrite selection feature would be nice.
What recommendations would you give to someone considering this product?
You can instantly post things you've been visiting and counting, such as covering sales staff shortages, the latest information, changes, and greetings about changing responsibilities. You can memorize the parts you always use as "favorite blocks," which saves time. The attached images can also be processed on the spot, so I'm happy to be able to differentiate them from the home and SNS pages.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Prateek C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted Oct 2022
Great email marketing tool
Likeliness to Recommend
What differentiates Benchmark Email from other similar products?
It provides powerful automation in easiest way possible.
What is your favorite aspect of this product?
Contact management
What do you dislike most about this product?
Nothing so far. Miss other channels that I can use for marketing.
What recommendations would you give to someone considering this product?
Use free trial for a couple of days and then switch to a paid plan as per your contact base and quantum of your emails.
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Dana M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
An efficient and compact tool for email marketing.
Likeliness to Recommend
What differentiates Benchmark Email from other similar products?
With its email editor, Benchmark Email offers every email marketing solution. It also makes it incredibly simple to create email deliveries using html and CSS, where we can make any html changes and pass dynamic information. Being equipped with all necessary features allows for its unrestricted use. Using CSV to import lists, adding addresses automatically to text, scheduling early deliveries, list splitting, email delivery, HTML email forwarding, etc.
What is your favorite aspect of this product?
I also enjoy it since I can quickly construct email templates. Aside from that, I adore the various possibilities for starting from scratch when creating emails and signup forms. With a UI that recognizes each user, benchmark email stands out and makes use and handling easier. With Benchmark Email, I can manage all email campaigns, including transactional, promotional, and trigger campaigns.
What do you dislike most about this product?
It cannot scale for many categories. The customization process will present several challenges to new users. Response time from the support team is prolonged. It hasn't developed a novel trait that distinguishes it. I also found it challenging to schedule emails to be sent. It is a method for uploading a list of delivery locations, but because it generates more files, it is challenging to handle.
What recommendations would you give to someone considering this product?
Anyone may quickly compose and send HTML emails using templates, even if they are unfamiliar with HTML. It is simple to do AB testing. The report function that displays the open and click-through rates in real time is proper. The transition between levels is completed relatively quickly. The integration of several users is quite simple. Suitable for target confidence at the entry level. You can get in touch with the team if there is a problem.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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