Benchmark Email Logo
Benchmark Email Logo
Benchmark Email

Benchmark Email

Composite Score
7.8 /10
CX Score
8.3 /10
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In Partnership With SelectHub

Claim Software
Category
Benchmark Email
7.8 /10

What is Benchmark Email?

Benchmark Email offers an integrated, automated and robust feature set built to help the enterprise of any size. A powerfully simple and simply powerful email marketing solution designed to help you create and send compelling campaigns with ease.

Company Details

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Benchmark Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Benchmark Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
96%
Conflict Resolution:
97%
Strategy & Innovation:
96%
Service Experience:
99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Benchmark Email?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

Dynamic Content

94

Contact Database

93

Auto-Responders

92

Email Delivery

92

Basic Reporting and Analytics

90

Sales Intelligence & Conversion Rates

88

Surveys and Polling

88

Segmentation

87

A/B Testing

87

Email Templates

86

Campaign Management

86

Vendor Capability Ratings

Average 86

Ease of Data Integration

93

Ease of Implementation

92

Quality of Features

87

Business Value Created

87

Product Strategy and Rate of Improvement

87

Breadth of Features

86

Vendor Support

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Ease of Customization

84

Availability and Quality of Training

82

Benchmark Email Reviews

Richard G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Efficient Email Distribution to Boost Sales

Likeliness to Recommend

9 /10

What differentiates Benchmark Email from other similar products?

You can quickly create e-mail magazines with various formats and elegant layouts. Ideal for strengthening internal sales with low-cost e-mailing. Benchmarks are not only inexpensive and easy to use, but they are also very intuitive to use.

What is your favorite aspect of this product?

Since it is possible to know who opened and clicked on the email, it helps to improve customer research in inside sales. It is easy to improve email deliverability because you can see how many people clicked on which URL in the delivered emails.

What do you dislike most about this product?

It is saved each time you modify an image. Since it saves every time you adjust it, you can end up with many similar images. I appreciate the automatic saving, but having an overwrite selection feature would be nice.

What recommendations would you give to someone considering this product?

You can instantly post things you've been visiting and counting, such as covering sales staff shortages, the latest information, changes, and greetings about changing responsibilities. You can memorize the parts you always use as "favorite blocks," which saves time. The attached images can also be processed on the spot, so I'm happy to be able to differentiate them from the home and SNS pages.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prateek C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2022

Great email marketing tool

Likeliness to Recommend

8 /10

What differentiates Benchmark Email from other similar products?

It provides powerful automation in easiest way possible.

What is your favorite aspect of this product?

Contact management

What do you dislike most about this product?

Nothing so far. Miss other channels that I can use for marketing.

What recommendations would you give to someone considering this product?

Use free trial for a couple of days and then switch to a paid plan as per your contact base and quantum of your emails.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Dana M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

An efficient and compact tool for email marketing.

Likeliness to Recommend

10 /10

What differentiates Benchmark Email from other similar products?

With its email editor, Benchmark Email offers every email marketing solution. It also makes it incredibly simple to create email deliveries using html and CSS, where we can make any html changes and pass dynamic information. Being equipped with all necessary features allows for its unrestricted use. Using CSV to import lists, adding addresses automatically to text, scheduling early deliveries, list splitting, email delivery, HTML email forwarding, etc.

What is your favorite aspect of this product?

I also enjoy it since I can quickly construct email templates. Aside from that, I adore the various possibilities for starting from scratch when creating emails and signup forms. With a UI that recognizes each user, benchmark email stands out and makes use and handling easier. With Benchmark Email, I can manage all email campaigns, including transactional, promotional, and trigger campaigns.

What do you dislike most about this product?

It cannot scale for many categories. The customization process will present several challenges to new users. Response time from the support team is prolonged. It hasn't developed a novel trait that distinguishes it. I also found it challenging to schedule emails to be sent. It is a method for uploading a list of delivery locations, but because it generates more files, it is challenging to handle.

What recommendations would you give to someone considering this product?

Anyone may quickly compose and send HTML emails using templates, even if they are unfamiliar with HTML. It is simple to do AB testing. The report function that displays the open and click-through rates in real time is proper. The transition between levels is completed relatively quickly. The integration of several users is quite simple. Suitable for target confidence at the entry level. You can get in touch with the team if there is a problem.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing