Beekeeper Customer Reviews 2024

Beekeeper

Composite Score

8.0 /10

CX Score

8.5 /10

25 Reviews Write a Review

Claim Software

What is Beekeeper?

The Beekeeper team communication app provides real-time unified communications for your frontline and mobile workforce. Internal teams benefit from communication and engagement tools such as secure group messaging, chat bots, HR tools, analytics, employee surveys, and polls.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Beekeeper won the following awards in the Employee Communications category

Filter By

3 Top Rated Capabilities

0 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Product Impact
Contract Negotiation

2023

2 Top Rated Capabilities

0 Top Rated Features

2023

Beekeeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Beekeeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

3
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Beekeeper?

5% Negative

0% Neutral

95% Positive

Pros

Reliable
Performance Enhancing
Unique Features
Fair

Feature Ratings

Average 83

Surveys and Polling

News Feeds, Alerts & Notifications

Intranet

Pulse Surveys

Mobile

Application Integration

Emergency Notification

Employee Directory

Instant Messaging

Rewards Recognition

Newsletter Creation

Vendor Capability Ratings

Average 83

Vendor Support

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Beekeeper Reviews

Kaushik S.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Product for all

Likeliness to Recommend

10 /10

What differentiates Beekeeper from other similar products?

Customer Support experience

What is your favorite aspect of this product?

Customer Excellence

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Must implement

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Piyush B.

Role: Sales Marketing
Industry: Education
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2024

Effective team connectivity

Likeliness to Recommend

8 /10

What differentiates Beekeeper from other similar products?

Beekeeper offers unique, streamlined mobile first communications, ideal for connecting deskless employees, fostering engagement and collaboration even without traditional office setup.

What is your favorite aspect of this product?

The eqsy to use interface makes communication accessible and efficient, enhancing team connectivity regardless of location or device

What do you dislike most about this product?

Limited customization options can somtimes hinder branding needs

What recommendations would you give to someone considering this product?

Ideal for companies with dispersed teams, but assess customization requirements to ensure the platform meets specific branding and functional needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Al MUHANNA M.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Great Product

Likeliness to Recommend

7 /10

What differentiates Beekeeper from other similar products?

Beekeeper is designed specifically to address the communication needs of frontline workers, such as those in retail, hospitality, manufacturing, healthcare, and other industries. The platform recognises the unique challenges faced by frontline employees in accessing information and staying connected, and it provides tools and features tailored to their needs.

What is your favorite aspect of this product?

Beekeeper's ability to connect and engage employees who may not have regular access to desktop computers or traditional communication channels is often highlighted as a valuable aspect of the platform.

What do you dislike most about this product?

Users may experience a learning curve when getting started with Beekeeper, particularly if they are new to mobile-first communication platforms or if they have limited technical proficiency.

What recommendations would you give to someone considering this product?

Take advantage of Beekeeper's customization options to tailor the platform to your organization's unique requirements and branding guidelines. Customise the user interface, communication channels, and features to reflect your organisation's culture and communication style.

Pros

Trustworthy
Continually Improving Product
Reliable
Performance Enhancing

Beekeeper

What is Beekeeper?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Beekeeper Ratings

85 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Beekeeper?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Surveys and Polling Ability to survey employees and gather feedback.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Instant Messaging Real-time, text-based communication between two or more people

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Newsletter Creation Ability to create and distribute company newsletters to employees.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Beekeeper Reviews

Kaushik S.

Product for all

Likeliness to Recommend

Pros

Piyush B.

Effective team connectivity

Likeliness to Recommend

Pros

Al MUHANNA M.

Great Product

Likeliness to Recommend

Pros

Most Popular Beekeeper Comparisons

Poppulo

Workvivo

Salesforce Chatter

Staffbase

Haiilo

Simpplr

3
Since last award

Feature Ratings

Surveys and Polling

News Feeds, Alerts & Notifications

Intranet

Pulse Surveys

Mobile

Application Integration

Emergency Notification

Employee Directory

Instant Messaging

Rewards Recognition

Newsletter Creation

Vendor Capability Ratings

Vendor Support

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Ease of Customization