Beekeeper Customer Reviews 2024

Beekeeper

Composite Score

7.7 /10

CX Score

8.2 /10

24 Reviews Write a Review

Claim Software

What is Beekeeper?

The Beekeeper team communication app provides real-time unified communications for your frontline and mobile workforce. Internal teams benefit from communication and engagement tools such as secure group messaging, chat bots, HR tools, analytics, employee surveys, and polls.

Company Details

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Awards & Recognition

Beekeeper won the following awards in the Employee Communications category

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3 Top Rated Capabilities

0 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Product Impact
Contract Negotiation

2023

2 Top Rated Capabilities

0 Top Rated Features

2023

Beekeeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Beekeeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Beekeeper?

5% Negative

0% Neutral

95% Positive

Pros

Reliable
Performance Enhancing
Unique Features
Fair

Feature Ratings

Average 82

Surveys and Polling

News Feeds, Alerts & Notifications

Intranet

Pulse Surveys

Mobile

Application Integration

Emergency Notification

Instant Messaging

Newsletter Creation

Employee Directory

Rewards Recognition

Vendor Capability Ratings

Average 82

Business Value Created

Usability and Intuitiveness

Vendor Support

Breadth of Features

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Beekeeper Reviews

Piyush B.

Role: Sales Marketing
Industry: Education
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2024

Effective team connectivity

Likeliness to Recommend

8 /10

What differentiates Beekeeper from other similar products?

Beekeeper offers unique, streamlined mobile first communications, ideal for connecting deskless employees, fostering engagement and collaboration even without traditional office setup.

What is your favorite aspect of this product?

The eqsy to use interface makes communication accessible and efficient, enhancing team connectivity regardless of location or device

What do you dislike most about this product?

Limited customization options can somtimes hinder branding needs

What recommendations would you give to someone considering this product?

Ideal for companies with dispersed teams, but assess customization requirements to ensure the platform meets specific branding and functional needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Al MUHANNA M.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Great Product

Likeliness to Recommend

7 /10

What differentiates Beekeeper from other similar products?

Beekeeper is designed specifically to address the communication needs of frontline workers, such as those in retail, hospitality, manufacturing, healthcare, and other industries. The platform recognises the unique challenges faced by frontline employees in accessing information and staying connected, and it provides tools and features tailored to their needs.

What is your favorite aspect of this product?

Beekeeper's ability to connect and engage employees who may not have regular access to desktop computers or traditional communication channels is often highlighted as a valuable aspect of the platform.

What do you dislike most about this product?

Users may experience a learning curve when getting started with Beekeeper, particularly if they are new to mobile-first communication platforms or if they have limited technical proficiency.

What recommendations would you give to someone considering this product?

Take advantage of Beekeeper's customization options to tailor the platform to your organization's unique requirements and branding guidelines. Customise the user interface, communication channels, and features to reflect your organisation's culture and communication style.

Pros

Trustworthy
Continually Improving Product
Reliable
Performance Enhancing

Ana A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

So easy to use, great tool for managing .

Likeliness to Recommend

10 /10

What differentiates Beekeeper from other similar products?

Its an all in one tool to digitize your whole frontline/workforce

What is your favorite aspect of this product?

The fact it can deliver paystubs, most software needs a separate one altogether for paystubs

What do you dislike most about this product?

Nothing I dislike with Beekeeper

What recommendations would you give to someone considering this product?

Schedule the demo, it's a good way to see if it fits your needs

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Beekeeper

What is Beekeeper?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Beekeeper Ratings

84 Likeliness to Recommend

1 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Beekeeper?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Surveys and Polling Ability to survey employees and gather feedback.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Instant Messaging Real-time, text-based communication between two or more people

Newsletter Creation Ability to create and distribute company newsletters to employees.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Beekeeper Reviews

Piyush B.

Effective team connectivity

Likeliness to Recommend

Pros

Al MUHANNA M.

Great Product

Likeliness to Recommend

Pros

Ana A.

So easy to use, great tool for managing .

Likeliness to Recommend

Pros

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Feature Ratings

Surveys and Polling

News Feeds, Alerts & Notifications

Intranet

Pulse Surveys

Mobile

Application Integration

Emergency Notification

Instant Messaging

Newsletter Creation

Employee Directory

Rewards Recognition

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Vendor Support

Breadth of Features

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Ease of Customization