Barracuda Networks

Barracuda Backup

Composite Score

8.3 /10

CX Score

8.2 /10

61 Reviews Write a Review

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What is Barracuda Backup?

Barracuda Backup makes it easier and more cost-effective than ever for you to protect all your data from cyber criminals, natural disasters, hardware failures, and more. Physical, virtual, cloud, and SaaS — a single, integrated solution keeps all your data safe.

Company Details

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Awards & Recognition

Barracuda Backup won the following awards in the Backup and Availability category

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6 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

6 Top Rated Features

2023

4 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience

2022

2019 Data Quadrant Gold Medalist

2019

Barracuda Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Backup?

4% Negative

2% Neutral

94% Positive

Pros

Respectful
Trustworthy
Enables Productivity
Acts with Integrity

Feature Ratings

Average 87

Backup Automation

Analytics

Backup Monitoring and Reporting

Integration With Storage Arrays

Replication for Long Term Storage and Disaster Recovery

Physical Backup for Multiple Platforms

Deduplication Implementation

Replication for High Availability

Virtual Machine Backup

File Explorer Granular Restore

Automated Backup Testing and Verification

Vendor Capability Ratings

Average 85

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Vendor Support

Ease of Customization

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Barracuda Backup Reviews

Kim A.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

A strong solution that offers top backup features

Likeliness to Recommend

10 /10

What differentiates Barracuda Backup from other similar products?

Barracuda Backup is a solution that is easy to set up and manage. It gives us the flexibility to easily back up data wherever it resides whether on premises or in the cloud

What is your favorite aspect of this product?

The Barracuda Backup Agent is able to backup mission-critical servers every 15 minutes. These agents only look for bew or changed files minimizing the backup window required

What do you dislike most about this product?

Should automatically write every change made into a journal so that we can easily rewind to a point in time immediately before an incident

What recommendations would you give to someone considering this product?

Barracuda Backup is available as both all-in-one physical appliance or as a software that can be deployed in virtual environments to leverage existing compute and storage infrastructure

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2022

Simple intuitive interface and simple to implement

Likeliness to Recommend

9 /10

Pros

Efficient Service
Effective Service
Caring
Saves Time

Zachary C.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

Big disappointment

Likeliness to Recommend

4 /10

What differentiates Barracuda Backup from other similar products?

Nothing unique about Barracuda

What is your favorite aspect of this product?

No favorite aspect

What do you dislike most about this product?

Appliance has multiple LAN ports and documentation says support can enable link aggregation, but support is unable to do so.

What recommendations would you give to someone considering this product?

Use another product

Pros

Trustworthy
Respectful
Client Friendly Policies
Fair

Cons

Slower Product Innovation
Commodity Features
Less Effective Service

Barracuda Backup

What is Barracuda Backup?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

Barracuda Backup Ratings

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Barracuda Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Automated Backup Testing and Verification Goes beyond monitoring whether backup jobs completed by verifying the integrity of data restoration.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Barracuda Backup Reviews

Kim A.

A strong solution that offers top backup features

Likeliness to Recommend

Pros

Simple intuitive interface and simple to implement

Likeliness to Recommend

Pros

Zachary C.

Big disappointment

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Backup Automation

Analytics

Backup Monitoring and Reporting

Integration With Storage Arrays

Replication for Long Term Storage and Disaster Recovery

Physical Backup for Multiple Platforms

Deduplication Implementation

Replication for High Availability

Virtual Machine Backup

File Explorer Granular Restore

Automated Backup Testing and Verification

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Vendor Support

Ease of Customization

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created