Barracuda Networks

Barracuda Backup

Composite Score

8.2 /10

CX Score

8.3 /10

65 Reviews Write a Review

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What is Barracuda Backup?

Barracuda Backup makes it easier and more cost-effective than ever for you to protect all your data from cyber criminals, natural disasters, hardware failures, and more. Physical, virtual, cloud, and SaaS — a single, integrated solution keeps all your data safe.

Company Details

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Awards & Recognition

Barracuda Backup won the following awards in the Backup and Availability category

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6 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

6 Top Rated Features

2023

4 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience

2022

2019 Data Quadrant Gold Medalist

2019

Barracuda Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 86%
Conflict Resolution:: 91%
Strategy & Innovation:: 88%
Service Experience:: 91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Backup?

4% Negative

1% Neutral

95% Positive

Pros

Respectful
Trustworthy
Enables Productivity
Acts with Integrity

Feature Ratings

Average 85

Backup Automation

Analytics

Replication for High Availability

Integration With Storage Arrays

Deduplication Implementation

Backup Monitoring and Reporting

Virtual Machine Backup

Replication for Long Term Storage and Disaster Recovery

Physical Backup for Multiple Platforms

File Explorer Granular Restore

Automated Backup Testing and Verification

Vendor Capability Ratings

Average 84

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Barracuda Backup Reviews

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2020

It can be clunky

Likeliness to Recommend

6 /10

Pros

Effective Service
Saves Time
Efficient Service
Caring

Cons

Inhibits Innovation
Slower Product Innovation
Commodity Features

Barracuda Backup

What is Barracuda Backup?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

Barracuda Backup Ratings

89 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Barracuda Backup?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Automated Backup Testing and Verification Goes beyond monitoring whether backup jobs completed by verifying the integrity of data restoration.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Barracuda Backup Reviews

It can be clunky

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Backup Automation

Analytics

Replication for High Availability

Integration With Storage Arrays

Deduplication Implementation

Backup Monitoring and Reporting

Virtual Machine Backup

Replication for Long Term Storage and Disaster Recovery

Physical Backup for Multiple Platforms

File Explorer Granular Restore

Automated Backup Testing and Verification

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement