What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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Awards & Recognition

BambooHR won the following awards in the Workforce Management - Midmarket category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
89%
Conflict Resolution:
90%
Strategy & Innovation:
86%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

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4% Negative
3% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Efficient Service

Feature Ratings

Average 82

Absence Management

85

Workforce Planning and Forecasting

84

Workforce Scheduling

83

Time Capture

83

Attendance Management and Policies

82

Workforce Dashboards and Reporting

82

Labor Costing and Splitting

82

Time Capture Physical

81

Shift Management

81

Staffing

80

Rate Policies

77

Vendor Capability Ratings

Average 83

Ease of Data Integration

86

Ease of Implementation

86

Business Value Created

86

Quality of Features

85

Ease of IT Administration

82

Usability and Intuitiveness

82

Breadth of Features

82

Vendor Support

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

81

BambooHR Reviews

Carlos Eduardo D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

BambooHR is a complete tool for human resources

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

Thanks to this software we have been able to have complete access to all the history of our employees, in an organized way, from their day of entry, to their performance in their activities. It also has time management tools, hours worked, overtime and more, which allow us to have greater control, all within an interface that I consider very simple and friendly.

What is your favorite aspect of this product?

What makes this software special is the interaction we have with the employees, because from their portal, they can enter the page and request permissions, vacations, shift changes, justify absences and much more, which facilitates the work of the department and maintains an open and constant channel with the employees. All the payroll calculations we have made have been perfect, so we are satisfied with the program's performance.

What do you dislike most about this product?

Although it may be easy to use for the experienced, the truth is that some employees do not have the knowledge to enter and navigate through its portal, so a guide for them would be ideal to solve that problem. The reports generated by the system are not as complete as I would like, so sometimes we must collect information manually and perform them in other programs.

What recommendations would you give to someone considering this product?

The software provides HR tools to make our job easier and more manageable so we can focus on another area that requires our involvement. It allows us to track and manage employee data and information to provide managers with comprehensive reports. Employees will be able to log in through an app they can have on their phone to make some changes themselves. Employees can be grouped by job category for inventory, reporting, tracking employees and their work, payroll and signed documents, and more. It facilitates communication in our company while maintaining order and efficiency.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Saves Time

Kristin M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Could be Better

Likeliness to Recommend

7 /10

What differentiates BambooHR from other similar products?

Takes on a different GUI experience for sure. It may be easier for some, but does not seem to be as user friendly as other solutions.

What is your favorite aspect of this product?

Decent Customer Support.

What do you dislike most about this product?

Several ineffficient tasks and repetitive processes.

What recommendations would you give to someone considering this product?

Make sure you evaluate all of your options and choose the best fit for your team.

Pros

  • Trustworthy
  • Acts with Integrity
  • Reliable
  • Efficient Service

Cons

  • Wastes Time
  • Inhibits Innovation
  • Slower Product Innovation

David Antonio O.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

BambooHR is very customizable and organized

Likeliness to Recommend

10 /10

What differentiates BambooHR from other similar products?

We had a lot of difficulties with the management of our human resources, and with the management of our workflows (we took too long) but thanks to the implementation of bambooHR this is no longer a problem. It is a good service.

What is your favorite aspect of this product?

We like that the platform allows to delegate work to other employees, and that the degree of responsibility of each one within the team can be managed. BambooHR demonstrates a great display on the desktop platform, and its ATS system is impeccable with tracking.

What do you dislike most about this product?

Do not dislike that it is a bit complicated to program email alerts. Its integrated system for the edition of personnel reports is quite coarse and not very customizable. It allows to separate the employees according to talents and areas, but this function is very vague. You need to apply better parameters to calculate talent.

What recommendations would you give to someone considering this product?

BambooHR is perfect for small businesses. If your company has more than 100 employees, you may need to look for a different solution. If you need benefits administration or other components that it doesn't provide like HRIS, you have the opportunity to add them. As far as onboarding new employees, it makes it very easy to use for both employers and new employees.

Pros

  • Trustworthy
  • Unique Features
  • Inspires Innovation
  • Caring

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