What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset—your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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Awards & Recognition

BambooHR won the following awards in the Workforce Management - Midmarket category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

4% Negative
3% Neutral
93% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Efficient Service

Feature Ratings

Average 82

Absence Management

85

Workforce Scheduling

84

Workforce Planning and Forecasting

84

Attendance Management and Policies

84

Time Capture Virtual

82

Workforce Dashboards and Reporting

82

Labor Costing and Splitting

82

Shift Management

81

Time Capture Physical

80

Staffing

79

Rate Policies

77

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of Data Integration

85

Business Value Created

85

Quality of Features

84

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Vendor Support

81

Breadth of Features

81

Ease of Customization

81

Availability and Quality of Training

80

BambooHR Reviews

Rachel (Helm) B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

BambooHR Has good expert support

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

BambooHR the platform HR professionals rely on to streamline daily tasks, understand what's important to employees, attract and retain great talent, and see the future. From hiring and onboarding to payroll and performance, we do it all. And we make it easy.

What is your favorite aspect of this product?

Collect, store and study data is essential for strategic HR. They help uncover the hidden diamonds in your data and reveal the insights you need to run a more efficient and effective practice. With BambooHR, all your employee information lives in a single, secure database, with powerful reporting tools and seamless editing capabilities at your fingertips. Managing workforce data has never been easier, faster or more accurate, and the path to exceptional HR has never been clearer.

What do you dislike most about this product?

Difficulty meeting segregation of duties requirements using access controls. When your project doesn't follow standard expert configuration or becomes complex, it can be tricky to make it work with BambooHR.

What recommendations would you give to someone considering this product?

The functionality, features and user-friendly capabilities of the BambooHR website and application have provided me with the ability to empower our managers and employees to take on tasks that I was responsible for in the past. The additional levels of responsibility are fantastic.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Eshita G.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, reliable, could have more tools.

Likeliness to Recommend

7 /10

What differentiates BambooHR from other similar products?

Saves time, easy to use. Employees can use it themselves with little training. Log in hours. Also great for time off, managing interviews and applicants.

What is your favorite aspect of this product?

Easy to use and reliable. Easy for admins.

What do you dislike most about this product?

Simple software, only recommend for small-sized companies that don't have complex operations yet.

What recommendations would you give to someone considering this product?

Great tool for payroll tracking and HR management. But features are limited.

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Client's Interest First

Carlos Eduardo D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

BambooHR is a complete tool for human resources

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

Thanks to this software we have been able to have complete access to all the history of our employees, in an organized way, from their day of entry, to their performance in their activities. It also has time management tools, hours worked, overtime and more, which allow us to have greater control, all within an interface that I consider very simple and friendly.

What is your favorite aspect of this product?

What makes this software special is the interaction we have with the employees, because from their portal, they can enter the page and request permissions, vacations, shift changes, justify absences and much more, which facilitates the work of the department and maintains an open and constant channel with the employees. All the payroll calculations we have made have been perfect, so we are satisfied with the program's performance.

What do you dislike most about this product?

Although it may be easy to use for the experienced, the truth is that some employees do not have the knowledge to enter and navigate through its portal, so a guide for them would be ideal to solve that problem. The reports generated by the system are not as complete as I would like, so sometimes we must collect information manually and perform them in other programs.

What recommendations would you give to someone considering this product?

The software provides HR tools to make our job easier and more manageable so we can focus on another area that requires our involvement. It allows us to track and manage employee data and information to provide managers with comprehensive reports. Employees will be able to log in through an app they can have on their phone to make some changes themselves. Employees can be grouped by job category for inventory, reporting, tracking employees and their work, payroll and signed documents, and more. It facilitates communication in our company while maintaining order and efficiency.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Saves Time

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