What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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Awards & Recognition

BambooHR won the following awards in the Workforce Management - Midmarket category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
89%
Conflict Resolution:
90%
Strategy & Innovation:
86%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

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4% Negative
3% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Efficient Service

Feature Ratings

Average 82

Absence Management

85

Workforce Planning and Forecasting

84

Workforce Scheduling

83

Time Capture

83

Attendance Management and Policies

82

Workforce Dashboards and Reporting

82

Labor Costing and Splitting

82

Time Capture Physical

81

Shift Management

81

Staffing

80

Rate Policies

77

Vendor Capability Ratings

Average 83

Ease of Data Integration

86

Ease of Implementation

86

Business Value Created

86

Quality of Features

85

Ease of IT Administration

82

Usability and Intuitiveness

82

Breadth of Features

82

Vendor Support

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

81

BambooHR Reviews

Ana V.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Best in class HR software.

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

Everything is in one place, easy to use and at your fingertips, whether you're using the app or the desktop version. The corporate office can send bulk updates, which you can view and refer to if necessary. BambooHR assists us in meeting all of our safety and training documentation needs. Furthermore, the recruiting and onboarding components make it simple to review and collaborate with other managers during the hiring process.

What is your favorite aspect of this product?

BambooHR provides us with excellent tools for organizing, managing, and storing all of our employee files, as well as managing payroll and benefits. We particularly appreciate how simple it is to communicate with our team members. BambooHR customer service is outstanding. So far, the best feature is the app that you can download on your phone; it, like the website, is fully functional. You can clock in and out and be geotagged to prevent cheating, request time off, view pay stubs, and so on.

What do you dislike most about this product?

So far, the only disadvantage of switching to BambooHR has been that our pay stubs are not available until payment day, whereas they were previously available two days earlier with the other program we use. We occasionally discover areas in BambooHR that are difficult to change. Fortunately, their customer service is friendly and responsive, and they can assist you with any problems.

What recommendations would you give to someone considering this product?

BambooHR is a cloud-based human resource management system that I highly recommend. It could be the software your company has been looking for to streamline your processes and keep all of your HR needs in one place. I highly recommend BambooHR because it's simple to use, can be used on your iPhone, and has fantastic reports.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dominique B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

BambooHR is a great database software.

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

BambooHR has been a trusted partner for applicant tracking, managing our onboarding process, employee reviews, and now payroll. We have been a customer for many years and have added various layers to their service offering as they are implemented or tested. The company is huge and it's great to have a tool where you can find everything in it. I've been with the company for over 3 years, so I use BambooHR to look at new hires and see if they might be a perfect fit for a specific program.

What is your favorite aspect of this product?

I appreciate the BambooHR UI since it makes it simple to find all of the choices on your profile. If you have administrator privileges, you may view all of your and your team's information. The smartphone version is likewise rather comprehensive. BambooHR offers adaptations to match my specific requirements. We have a large number of workers and have set up many data tables to keep track of whatever we could require for future research.

What do you dislike most about this product?

Bad judgments made during the onboarding process might be difficult to handle later on. Tables make things easier since they allow you to export and import data in bulk, but previous knowledge is essential for successful application. I don't like that you have to be an admin to make changes to your own profile, such as changing your address or shirt size. Also, only administrators may alter their profile images.

What recommendations would you give to someone considering this product?

Spend at least a week installing the tool for all of the data you intend to input. If you want to, you'll be delighted you joined the BambooHR family.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Rochelle B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent human resources tool.

Likeliness to Recommend

8 /10

What differentiates BambooHR from other similar products?

BambooHR is better than other programs because it has a good price and it also has many features that are the best.

What is your favorite aspect of this product?

I've never seen anything as thorough and helpful as your client training materials, which provide them all the skills they need to use the application as a complete. Recruiters may monitor a big pool of prospects in real time to hunt for certain criteria. Because of the simple interface, HR can quickly start working.

What do you dislike most about this product?

The mobile app's minimal capabilities make working from a mobile device tough since it's not as productive as the desktop version. As you connect 3rd party applications, the price rises rapidly, and you wind up paying considerably more than the basic price of the plan you choose. Small firms on a limited budget must be wary.

What recommendations would you give to someone considering this product?

BambooHR eliminates the need for any extra steps, allowing you to focus on what you do best and get more done in less time. In addition, the layout is very user-friendly and aesthetically beautiful. As a result, it's the ideal platform for handling all of your team's duties.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

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