What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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Awards & Recognition

BambooHR won the following awards in the Payroll category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
93%
Conflict Resolution:
94%
Strategy & Innovation:
94%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

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2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 85

Time and Attendance

89

HR Systems Interface

89

Self Service Portal

86

Accounting Systems Interface

86

Tax Form Preparation

85

Compensation Management

85

Direct Deposit

84

Benefits Calculation

84

Vacation and Leave Tracking

82

Taxation Deduction

82

Retirement Plan Tracking

81

Vendor Capability Ratings

Average 85

Quality of Features

88

Business Value Created

88

Ease of Customization

87

Ease of Implementation

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Vendor Support

81

Availability and Quality of Training

81

BambooHR Reviews

Carlos Eduardo D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

BambooHR is a complete tool for human resources

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

Thanks to this software we have been able to have complete access to all the history of our employees, in an organized way, from their day of entry, to their performance in their activities. It also has time management tools, hours worked, overtime and more, which allow us to have greater control, all within an interface that I consider very simple and friendly.

What is your favorite aspect of this product?

What makes this software special is the interaction we have with the employees, because from their portal, they can enter the page and request permissions, vacations, shift changes, justify absences and much more, which facilitates the work of the department and maintains an open and constant channel with the employees. All the payroll calculations we have made have been perfect, so we are satisfied with the program's performance.

What do you dislike most about this product?

Although it may be easy to use for the experienced, the truth is that some employees do not have the knowledge to enter and navigate through its portal, so a guide for them would be ideal to solve that problem. The reports generated by the system are not as complete as I would like, so sometimes we must collect information manually and perform them in other programs.

What recommendations would you give to someone considering this product?

The software provides HR tools to make our job easier and more manageable so we can focus on another area that requires our involvement. It allows us to track and manage employee data and information to provide managers with comprehensive reports. Employees will be able to log in through an app they can have on their phone to make some changes themselves. Employees can be grouped by job category for inventory, reporting, tracking employees and their work, payroll and signed documents, and more. It facilitates communication in our company while maintaining order and efficiency.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Saves Time

David Antonio O.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

BambooHR is very customizable and organized

Likeliness to Recommend

10 /10

What differentiates BambooHR from other similar products?

We had a lot of difficulties with the management of our human resources, and with the management of our workflows (we took too long) but thanks to the implementation of bambooHR this is no longer a problem. It is a good service.

What is your favorite aspect of this product?

We like that the platform allows to delegate work to other employees, and that the degree of responsibility of each one within the team can be managed. BambooHR demonstrates a great display on the desktop platform, and its ATS system is impeccable with tracking.

What do you dislike most about this product?

Do not dislike that it is a bit complicated to program email alerts. Its integrated system for the edition of personnel reports is quite coarse and not very customizable. It allows to separate the employees according to talents and areas, but this function is very vague. You need to apply better parameters to calculate talent.

What recommendations would you give to someone considering this product?

BambooHR is perfect for small businesses. If your company has more than 100 employees, you may need to look for a different solution. If you need benefits administration or other components that it doesn't provide like HRIS, you have the opportunity to add them. As far as onboarding new employees, it makes it very easy to use for both employers and new employees.

Pros

  • Trustworthy
  • Unique Features
  • Inspires Innovation
  • Caring

Adolfo V.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

The system provided by BambooHR is truly exception

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

BambooHR excels in all categories, despite the small bugs with the notes. It has an excellent user interface and the integrations make the job easier to operate and carry out. It is a tracking tool designed for any company and we can handle payroll in a totally reliable way.

What is your favorite aspect of this product?

BambooHR has a very user friendly and easy to use interface for the customer. It always keeps up with the latest updates as far as tools are deserved with respect to customer feedback. It usually updates almost immediately the comments that are left and maintains a very comprehensive organization.

What do you dislike most about this product?

Occasionally certain features lack robustness according to specific reports or tracking with respect to each employee's work time. There is one major flaw and that is the similarity of the configuration notes between employees and candidates, which causes confusion when sending a report according to the notes.

What recommendations would you give to someone considering this product?

We recommend 100% BambooHR as an infallible method for the management of human resources and to be able to keep in order the arrival and departure schedules of each employee. It is necessary to keep a balance and have everything organized from the main work panel.

Pros

  • Enables Productivity
  • Unique Features
  • Inspires Innovation
  • Saves Time

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