What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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Awards & Recognition

BambooHR won the following awards in the Benefits Administration category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
87%
Conflict Resolution:
89%
Strategy & Innovation:
87%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

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3% Negative
3% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Benefits Administration

85

Self Service Portal

84

User and Enrollment Management

82

Regulatory Compliance

82

Payroll Integration

81

Contributions and Payment Tracking

81

Claims Management

79

Archiving and Reporting

79

Provider Management

77

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Ease of Data Integration

85

Breadth of Features

85

Business Value Created

83

Ease of IT Administration

83

Vendor Support

83

Quality of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

79

BambooHR Reviews

Eshita G.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, reliable, could have more tools.

Likeliness to Recommend

7 /10

What differentiates BambooHR from other similar products?

Saves time, easy to use. Employees can use it themselves with little training. Log in hours. Also great for time off, managing interviews and applicants.

What is your favorite aspect of this product?

Easy to use and reliable. Easy for admins.

What do you dislike most about this product?

Simple software, only recommend for small-sized companies that don't have complex operations yet.

What recommendations would you give to someone considering this product?

Great tool for payroll tracking and HR management. But features are limited.

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Client's Interest First

Lorenz L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Professional recruiter with integration skills

Likeliness to Recommend

10 /10

What differentiates BambooHR from other similar products?

BambooHR focuses on recruiting personnel in a quick and easy way, performing data filters and showing vacancies and available applicants, from the start of recruitment to payroll, it shows the applicant's detailed information to make our job a little easier.

What is your favorite aspect of this product?

Considering that BambooHR is a software designed for small and medium businesses its interface is really well designed, we can customize it to our liking. It helps us that new team members can start with their work and know what is necessary when starting section in the application since in this you will be able to find the information.

What do you dislike most about this product?

Before acquiring the software it was a bit difficult to make price comparisons with other software of the same category as we could not find on the web the prices of BambooHR plans.

What recommendations would you give to someone considering this product?

BambooHR has a free trial so you can integrate it into your team and decide for sure whether to purchase the software or not, this is a great advantage for our pockets and we can say that it was an excellent decision to use it, 100% we recommend it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Alejo J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Advanced HR Management with BambooHR

Likeliness to Recommend

10 /10

What differentiates BambooHR from other similar products?

With HR systems very useful for every company, overall our experience has been very positive with our staff, if you are a medium sized company that is hiring and you are looking for a program that provides a complete HR system, BambooHR should be for you, it is easy to find one place to get all the information for my company's employees and rosters.

What is your favorite aspect of this product?

With it you use an uncomplicated system for employee payroll related. Whether it is to view employee roster or paycheck confirmations, The customer service is very optimal for your needs as it listens to feedback and is always updating and releasing new features based on customer feedback which is a mutual growth.

What do you dislike most about this product?

Product reporting feature is needed, they should provide some elaborate reports with many metrics and parameters. Some functions do not have integrated scheduling. Employee notes function could be more like applicant notes (responses, attachments, email notifications). Like you have to make additional payment for the (performance review) module being a very expensive module it is not good for payroll.

What recommendations would you give to someone considering this product?

Our overall experience as administration and HR management with this software is positive. I recommend this software to small size companies, it is extremely simple for navigation and allows me to find current employees, this is a fully dedicated software for companies as this site allows you to post your policies and resources there for employees to read as well as search for other employees if needed.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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