What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset—your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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Awards & Recognition

BambooHR won the following awards in the Benefits Administration category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

3% Negative
3% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Benefits Administration

84

Self Service Portal

84

User and Enrollment Management

83

Payroll Integration

81

Contributions and Payment Tracking

81

Regulatory Compliance

81

Claims Management

78

Archiving and Reporting

77

Provider Management

76

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of Data Integration

86

Breadth of Features

85

Ease of IT Administration

83

Vendor Support

83

Quality of Features

83

Business Value Created

83

Usability and Intuitiveness

82

Availability and Quality of Training

81

Ease of Customization

81

Product Strategy and Rate of Improvement

79

BambooHR Reviews

Ashleigh M.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use but can be pricey

Likeliness to Recommend

10 /10

What differentiates BambooHR from other similar products?

Easy to use but can be pricey

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Easy to use but can be pricey

What recommendations would you give to someone considering this product?

Easy to use but can be pricey

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Human Resources
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Better was small size firm

Likeliness to Recommend

6 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Suhani P.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent product overall

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

Bamboo HR offers an additional employee time-tracking app to automatically record activity for hourly employees. Timesheets are easily approved, and reports are available summarizing the results across multiple employees. Another unusual feature of BambooHR is the strong 'self-reporting' functionality of the system BambooHR comes with a comprehensive free trial, without tricks or traps.You have the time to ascertain whether the platform is right for you, without any pressure or expectations. Compared to other platforms, Compared to other platforms, BambooHR is extensively integrated with dozens of other apps and platforms.

What is your favorite aspect of this product?

Centralized database, all the information found at one place Performance reviews and documents storage capabilities No obligation, free demos are provided during the free trial period. A comprehensive online support database answers most queries regarding the platform. For anything else, there is live in-person support via several different channels. Partner integrations include applicant tracking systems, payroll, background checks, and identity management systems. This makes it easy to slot BambooHR seamlessly into your existing tech stack. It also supports business preference —if you would prefer to work with your existing payroll platform

What do you dislike most about this product?

Lack of pricing transparency- The pricing of the two core packages is not provided on the company website. This makes it difficult for prospective purchasers to compare the price against other products. Cloud-only BambooHR is a cloud solution and does not support self-hosted data. BambooHR customer data is hosted in the United States, Canada, or Ireland, depending on where customers are based. This inevitably means giving up some degree of control of the data and creates potential vulnerabilities for the data. Lack of customization in the ‘Essentials’ package.Users are limited to a standard set of reports in the ‘Essentials’ package.

What recommendations would you give to someone considering this product?

It is worth digging in more deeply to demonstrate how the key features of BambooHR work in detail.A leave management widget, giving you a quick overview of who is on leave, who has leave planned, and the leave available to the logged-in user.Announcements, which covers HR activity that has recently occurred, or needs to be actioned by the user A ‘My Benefits’ section summarizing the user’s benefits. A top menu,navigating the user to more detailed individual information, an employee database, the hiring/recruitment function, reports, and a document depository.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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