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What is BambooHR?
BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BambooHR?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Benefits Administration
Self Service Portal
User and Enrollment Management
Regulatory Compliance
Payroll Integration
Contributions and Payment Tracking
Claims Management
Archiving and Reporting
Provider Management
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Business Value Created
Ease of IT Administration
Vendor Support
Quality of Features
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Also Featured in...
Applicant Tracking Systems - Enterprise
Score 8.7
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Human Capital Management - Midmarket
Score 8.5
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Payroll
Score 8.4
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Performance Management
Score 8.3
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Workforce Management - Midmarket
Score 8.1
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Talent Management
Score 8.1
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Employee Benefits Support
Score 7.9
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BambooHR Reviews

Jess G.
- Role: Human Resources
- Industry: Construction
- Involvement: Vendor Selection and Purchasing
Submitted Jun 2021
Basics are great for small companies
Likeliness to Recommend
What differentiates BambooHR from other similar products?
Very intuitive and easy to use. Their help desk is great and they've done a nice job with documentation and videos.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
The lack of a usable benefits platform especially for open enrollment. For what is there, they'd be better off not having a benefits section at all.
What recommendations would you give to someone considering this product?
If you are doing open enrollment on paper, this will not help you to change that.
Pros
- Respectful
- Friendly Negotiation
- Continually Improving Product
- Reliable
Cons
- Less Effective Service
- Inhibits Innovation
- Commodity Features
Please tell us why you think this review should be flagged.
Abidakun T.
- Role: Human Resources
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2020
BambooHR is my go-to HRIS!!!
Likeliness to Recommend
What differentiates BambooHR from other similar products?
The Interphase is user friendly and easy to navigate actually with a wider range of funtionality
What is your favorite aspect of this product?
Basically, as Human Resource personnel, it's the easy longlist and shortlisting for me.
What do you dislike most about this product?
The fact that I can't cap my application entries for a particular position.
What recommendations would you give to someone considering this product?
Compared to other HRIS, BambooHR is a strong "8", so I highly recommend them
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Muhammad T.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2020
Fantastic HR software management
Likeliness to Recommend
What differentiates BambooHR from other similar products?
Its a friendly to use software compared to other product.
What is your favorite aspect of this product?
Electronic signature and boarding tools really helps me.
What do you dislike most about this product?
The dashboard need a bit more work.
What recommendations would you give to someone considering this product?
Fantastic software for Core HR in our organization.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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