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What is BambooHR?
BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BambooHR?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Benefits Administration
Self Service Portal
User and Enrollment Management
Regulatory Compliance
Payroll Integration
Contributions and Payment Tracking
Claims Management
Archiving and Reporting
Provider Management
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Business Value Created
Ease of IT Administration
Vendor Support
Quality of Features
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Also Featured in...
Applicant Tracking Systems - Enterprise
Score 8.7
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Human Capital Management - Midmarket
Score 8.5
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Payroll
Score 8.4
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Performance Management
Score 8.3
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Workforce Management - Midmarket
Score 8.1
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Talent Management
Score 8.1
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Employee Benefits Support
Score 7.9
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BambooHR Reviews
Daniel K.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Going from Excel sheets to BambooHR was a relief.
Likeliness to Recommend
What differentiates BambooHR from other similar products?
We required an employee data portal with robust access level management. This would enable us to provide managers with greater openness and responsibility. We also need a recruitment and onboarding solution that would enable us to simplify our recruiting process across all of our territories. BambooHR enables us to easily handle payroll, keep track of all employee information and signed papers, and provide employees with access to their data as well as vital corporate information.
What is your favorite aspect of this product?
BambooHR has produced the market's best HR platform. We had to be up and running swiftly due to a well-planned implementation procedure. The work paid off since it assured that we got the most out of BambooHR as soon as possible. One of my favorite features is the ability to onboard and offboard personnel utilizing a variety of workflows and alternatives. We also like how we can maintain track of employee information, such as paperwork that require signatures. BambooHR can convert any document into a signature template, complete with custom fields, signature order, and other features.
What do you dislike most about this product?
Adapting to non-calendar year review cycles can help to enhance the performance module. They've lately posted ad hoc evaluations, however it'd be nice to be able to establish our timetable depending on the anniversary of the employment date.
What recommendations would you give to someone considering this product?
If you have staff in numerous places, this is a very versatile and simple to use solution that allows you to create varied demands. The implementation manager provided excellent assistance and was incredibly knowledgable. He enabled us to consolidate all of our HR information from Google Drive documents into a single, easy-to-manage solution.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.

Tara D.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Easy to use, but feature enhancements are lacking.
Likeliness to Recommend
What differentiates BambooHR from other similar products?
BambooHR provides both an ATS and HR solutions built into one platform.
What is your favorite aspect of this product?
Ease of use!
What do you dislike most about this product?
The cost almost doubled for us, which as a small company does force us to look into other products.
What recommendations would you give to someone considering this product?
Make sure it has what you need, plus the sophistication to be a ROI.
Pros
- Reliable
- Enables Productivity
- Transparent
- Performance Enhancing
Cons
- Vendor's Interest First
- Less Fair
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.

Garrett D.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jun 2022
Highly recommend for benefits, so easy to use!
Likeliness to Recommend
What differentiates BambooHR from other similar products?
It's much easier to use than some other products, the self portal is AMAZING
What is your favorite aspect of this product?
The self-portal for benefits
What do you dislike most about this product?
Anything to do with claims
What recommendations would you give to someone considering this product?
It's a fantastic product that anyone could learn how to easily use.
Pros
- Reliable
- Efficient Service
- Effective Service
- Continually Improving Product
Please tell us why you think this review should be flagged.
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