![BackupAssist Logo BackupAssist Logo](https://cdn-public.softwarereviews.com/production/logos/offerings/6078/large/BackupAssist-Asset-Full-Logo_%282%29.png?1667867055)
![](https://cdn-public.softwarereviews.com/production/favicons/offerings/6078/original/Screenshot_2024-04-25_105259.png)
What is BackupAssist?
Backup software that saves your servers from ruin. Never suffer from data loss ever again. Use BackupAssist to perform onsite and offsite backups to safeguard your servers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBackupAssist Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on BackupAssist.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
4
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BackupAssist?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compliance
Permissions Awareness
Mailbox Backup Restore
Media Support
Security
Backup Archiving
Support for Backup Types
Granular Restore
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Ease of IT Administration
Vendor Support
Breadth of Features
Quality of Features
Usability and Intuitiveness
BackupAssist Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2219382/original/2219382.jpg?1736315255)
Nayan S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Great backup software.
Likeliness to Recommend
What differentiates BackupAssist from other similar products?
This platform is highly efficient for backing up files, easy to use, and essential for any business. It also offers recovery options and remote access, which I find very useful. I would highly recommend its implementation.
What is your favorite aspect of this product?
1. Easy to setup and use. 2. I like how it integrates with other applications like AWS. 3. You can create a backup for your SQL databases from a local server and have it stored on their cloud platform. 4. Single-screen control is very user-friendly.
What do you dislike most about this product?
It lacks additional backup features and is limited to working only with Hyper-V environments. It would be great to have support for VMware as well. Otherwise, I don't find any disliking things.
What recommendations would you give to someone considering this product?
Consider BackupAssist if you need a reliable, easy-to-use solution for Windows and Hyper-V backups, but be aware that it lacks support for VMware and some advanced features. Test its recovery and remote access features to ensure they meet your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Daniele R.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Email Backup Made Easy With BackupAssist
Likeliness to Recommend
What differentiates BackupAssist from other similar products?
The product has a cloud based email archiving system and storage drive failure detection abilities.
What is your favorite aspect of this product?
Easy data management. The platform offers efficient data recovery process. Implementation charges are very flexible there is annual and monthly subscriptions. The software is in compliance with the law. Unlimited implementation. Availability of personalized customer care services.
What do you dislike most about this product?
Complexity of user interface and dashboard is a major setback that hinders effectiveness in implementation.
What recommendations would you give to someone considering this product?
For reliable email backup solutions this is an appropriate software to consider for your organization and business.
Pros
- Efficient Service
- Caring
- Client Friendly Policies
- Altruistic
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2251328/original/2251328.jpg?1732612757)
Mark R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Great customer service, but didn't suit our needs.
Likeliness to Recommend
What differentiates BackupAssist from other similar products?
Was in the middle of the road for pricing. Ended up moving to a cheaper option.
What is your favorite aspect of this product?
Customer support was very good.
What do you dislike most about this product?
We had a few issues with restoring data.
What recommendations would you give to someone considering this product?
Shop around first, great customer support but the software didn't meet our needs.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
![](https://cdn1.softwarereviews.com/assets/content_unlock/reports-d0a1b8a23d5d235930424484054608476db6fce6ef6a2b618571ec67f623c868.png)