BackupAssist Logo
BackupAssist Logo
Cortex I.T. Labs Pty Ltd

BackupAssist

Composite Score
8.1 /10
CX Score
8.4 /10
Category
BackupAssist
8.1 /10

What is BackupAssist?

Backup software that saves your servers from ruin. Never suffer from data loss ever again. Use BackupAssist to perform onsite and offsite backups to safeguard your servers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

BackupAssist won the following awards in the Email Backup category

Filter By

BackupAssist Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BackupAssist.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

4
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
94%
Conflict Resolution:
95%
Strategy & Innovation:
93%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BackupAssist?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
9% Neutral
91% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 81

Compliance

86

Permissions Awareness

84

Mailbox Backup Restore

83

Media Support

82

Security

82

Backup Archiving

81

Support for Backup Types

80

Granular Restore

78

Vendor Capability Ratings

Average 81

Product Strategy and Rate of Improvement

86

Ease of Implementation

83

Ease of Customization

83

Availability and Quality of Training

82

Ease of Data Integration

81

Business Value Created

81

Ease of IT Administration

81

Vendor Support

81

Breadth of Features

80

Quality of Features

80

Usability and Intuitiveness

78

BackupAssist Reviews

Raksha P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

User-friendly, reliable, cost-effective.

Likeliness to Recommend

8 /10

What differentiates BackupAssist from other similar products?

It has lower price than competitor products. It's a user-friendly and reliable backup solution that offers a variety of features, including cloud backup, disaster recovery, data reduplication, and encryption. It's scalable to meet the needs of businesses of all sizes and id cost-effective.

What is your favorite aspect of this product?

It's ease of use of user ID likely its most favoured aspect. I appreciate it intuitive interface and straightforward setup process, making it accessible to both technical and non-technical personnel. This simplicity can save the time and reduce the likelihood of errors during backup operations

What do you dislike most about this product?

Even this price has user friendly interface, reliable and cost-effective, there are some aspects which I personally find difficulties. It includes limited customization options, performance less efficient in large environments, and technical support from vendor.

What recommendations would you give to someone considering this product?

Users with advanced needs of larger data sets might need to explore other options. To make an informed decision, evaluate your specific requirements, compare feature and pricing, and consider user reviews.

Pros

  • Caring
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Prashant S.

  • Role: Consultant
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates BackupAssist from other similar products?

It has lower price than other competitors with many good features

What is your favorite aspect of this product?

More number of backup options like incremental and appliance backup option, differential backup

What do you dislike most about this product?

Limited platform support

What recommendations would you give to someone considering this product?

You can consider this product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Folorunso K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Implementing BackupAssist is a good move for us!

Likeliness to Recommend

10 /10

What differentiates BackupAssist from other similar products?

Backup assist has ease of use and intuitive interface

What is your favorite aspect of this product?

Granular restore of backed up data

What do you dislike most about this product?

All features available aligns with what we require, nothing to dislike

What recommendations would you give to someone considering this product?

Highly recommended solution for backup and restore

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular BackupAssist Comparisons