Backblaze

Backblaze Cloud Backup

Composite Score

7.0 /10

CX Score

6.9 /10

14 Reviews Write a Review

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What is Backblaze Cloud Backup?

Business Backup The easy, effective way to manage your team's backup needs - Desktop, Laptop, Server, & NAS.

Company Details

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Backblaze Cloud Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backblaze Cloud Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

83 Plan to Renew

86 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 86%
Negotiation and Contract:: 79%
Conflict Resolution:: 84%
Strategy & Innovation:: 78%
Service Experience:: 79%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backblaze Cloud Backup?

6% Negative

22% Neutral

72% Positive

Pros

Security Protects
Reliable
Transparent
Friendly Negotiation

Feature Ratings

Average 86

Replication for High Availability

Automated Backup Testing and Verification

Application Awareness

Physical Backup for Multiple Platforms

Backup Monitoring and Reporting

Replication for Long Term Storage and Disaster Recovery

File Explorer Granular Restore

Virtual Machine Backup

Backup Automation

Analytics

Backup of Cloud Based Data

Vendor Capability Ratings

Average 78

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Business Value Created

Quality of Features

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Backblaze Cloud Backup Reviews

Luccas B.

Role: C-Level
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy to use, but lacks some features others have

Likeliness to Recommend

9 /10

What differentiates Backblaze Cloud Backup from other similar products?

That it's unlimited storage and that it's cheaper than the competition.

What is your favorite aspect of this product?

Unlimited space for the price.

What do you dislike most about this product?

That I can't connect different hard drives and leave them plugged off for more than 29 days.

What recommendations would you give to someone considering this product?

Just check to see if it fits your needs, it's a great software for forgetting about, like insurance, but not like a drive that you can share with people.

Pros

Acts with Integrity
Security Protects
Enables Productivity
Trustworthy

Cons

Slower Product Innovation
Charges for Enhancements

Anupam M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

"The Best Cloud Backup Service"

Likeliness to Recommend

8 /10

What differentiates Backblaze Cloud Backup from other similar products?

In compared to competing services like Amazon S3, the cost is reasonable. To begin, you will be given a free allowance.

What is your favorite aspect of this product?

It was simple to set up and configure. The user interface is basic but enjoyable to use. The service is limitless, which is fantastic, and the product is of outstanding quality for the inexpensive price. The fact that it is always operating in the background and that the backups are of excellent quality is a huge plus. The notifications they provide us are quite valuable; for example, if a backup has not been performed on an employee's PC, it sends us a message, allowing us to be aware of the issue and take action.

What do you dislike most about this product?

Instead of per-computer plans, I wish there was a multi-computer plan; a discount for having many computers linked would be wonderful. When the external hard drive is connected, it doesn't always back up automatically, so I have to instruct Backblaze to scan and back up the disc manually.

What recommendations would you give to someone considering this product?

Check them out if you're searching for a simple and limitless backup solution. Contact customer service to check how responsive and helpful they are. You'll be blown away.

Pros

Helps Innovate
Reliable
Unique Features
Effective Service

Scott S.

Role: Information Technology
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Easy to use, easy to implement, and cost effective

Likeliness to Recommend

8 /10

What differentiates Backblaze Cloud Backup from other similar products?

The cost. It is one of the cheaper backup solutions out there and it works very well.

What is your favorite aspect of this product?

It is very easy to set up and get up and running. Restoring files is very simple.

What do you dislike most about this product?

If you have a lot of files to restore it can take a while.

What recommendations would you give to someone considering this product?

Great product for backing up desktops and laptops.

Pros

Transparent
Reliable
Performance Enhancing
Enables Productivity

Backblaze Cloud Backup

What is Backblaze Cloud Backup?

Company Details

Need Assistance?

Backblaze Cloud Backup Ratings

83 Likeliness to Recommend

83 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Backblaze Cloud Backup?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Automated Backup Testing and Verification Goes beyond monitoring whether backup jobs completed by verifying the integrity of data restoration.

Application Awareness Application consistent backup and granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, MS SharePoint.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Backblaze Cloud Backup Reviews

Luccas B.

Easy to use, but lacks some features others have

Likeliness to Recommend

Pros

Cons

Anupam M.

"The Best Cloud Backup Service"

Likeliness to Recommend

Pros

Scott S.

Easy to use, easy to implement, and cost effective

Likeliness to Recommend

Pros

Feature Ratings

Replication for High Availability

Automated Backup Testing and Verification

Application Awareness

Physical Backup for Multiple Platforms

Backup Monitoring and Reporting

Replication for Long Term Storage and Disaster Recovery

File Explorer Granular Restore

Virtual Machine Backup

Backup Automation

Analytics

Backup of Cloud Based Data

Vendor Capability Ratings

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Business Value Created

Quality of Features

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization