Azure Virtual Desktop Logo Award Winner Product Badge
Azure Virtual Desktop Logo Award Winner Product Badge
Microsoft Corporation

Azure Virtual Desktop

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Azure Virtual Desktop
8.2 /10

What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

Company Details


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Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

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Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
86%
Conflict Resolution:
89%
Strategy & Innovation:
91%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

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2% Negative
0% Neutral
98% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 81

Secure Connectivity

87

Desktop Environment

85

Desktop Management

82

Multi Tenant Architecture

81

Bulk Patching and Updates

81

Device Support

80

Outsourced Backend Administration

77

Per Unit Time Pricing

75

Vendor Capability Ratings

Average 79

Quality of Features

83

Business Value Created

82

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Ease of IT Administration

79

Breadth of Features

79

Availability and Quality of Training

78

Ease of Data Integration

78

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Azure Virtual Desktop Reviews

Jeffrey A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Fantastic Product too use.

Likeliness to Recommend

9 /10

What differentiates Azure Virtual Desktop from other similar products?

Ease of Administration and deployment, especially deployment. I cold literally spin up a host pool on Azure in 15 minutes. Good luck doing that with similar products

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

Considering Microsoft owns Windows, I expect more robust features and capabilities compared to similar products, like huge difference, but I can't exactly say that's the fact.

What recommendations would you give to someone considering this product?

Go for it, easy to manage, easy to deploy, generally, life's easy with this one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Effective Service

Charles B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

AVD/WVD is a great product. Seamlessly.

Likeliness to Recommend

10 /10

What differentiates Azure Virtual Desktop from other similar products?

Ease of implementation. This is a huge plus.

What is your favorite aspect of this product?

Ease of implementation compared to other VDIs

What do you dislike most about this product?

Some part of it are not mature yet, which is annoying considering that other VDIs have accomplished it.

What recommendations would you give to someone considering this product?

It's the best out there overall

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicki U.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Great for remote users who use their own devices

Likeliness to Recommend

10 /10

What differentiates Azure Virtual Desktop from other similar products?

You can use citrix or similar products but if you have an azure/365 environment then DaaS is the way to go. No need to give out hardware saving on Capex and users can just log in using their 365 credentials and they have a Windows desktop that connects automatically with your cloud infrastructure. It is easy to configure and works out of the box.

What is your favorite aspect of this product?

Integration with Microsoft 365 and Azure.

What do you dislike most about this product?

Migrating and the cost per DaaS can be high but still out ways the cost of hardware for users.

What recommendations would you give to someone considering this product?

If you use SharePoint, Azure VMs ect and don't want to spend lots of money on client devices, then the time to set up the users ect, just use DaaS.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Fair

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