Azure Virtual Desktop Logo Award Winner Product Badge
Azure Virtual Desktop Logo Award Winner Product Badge
Microsoft Corporation

Azure Virtual Desktop

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Azure Virtual Desktop
8.2 /10

What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

Company Details


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Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

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Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
86%
Conflict Resolution:
89%
Strategy & Innovation:
91%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

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2% Negative
0% Neutral
98% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 81

Secure Connectivity

87

Desktop Environment

85

Desktop Management

82

Multi Tenant Architecture

81

Bulk Patching and Updates

81

Device Support

80

Outsourced Backend Administration

77

Per Unit Time Pricing

75

Vendor Capability Ratings

Average 79

Quality of Features

83

Business Value Created

82

Vendor Support

81

Usability and Intuitiveness

81

Ease of Customization

81

Ease of IT Administration

79

Breadth of Features

79

Availability and Quality of Training

78

Ease of Data Integration

78

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Azure Virtual Desktop Reviews

Muhammad A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Best Feature best GUI

Likeliness to Recommend

10 /10

What differentiates Azure Virtual Desktop from other similar products?

Graphical User Interface

What is your favorite aspect of this product?

User Friendly UX/UI

What do you dislike most about this product?

So far no cons of Azure products

What recommendations would you give to someone considering this product?

Easy to manage in Large organizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aurélien B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

AVD is a reliable and robust solution

Likeliness to Recommend

10 /10

What differentiates Azure Virtual Desktop from other similar products?

Native integration with others MS solutions, identity management solutions and also third party solutions

What is your favorite aspect of this product?

To be honest I love the functionnalities bring by the Nerdio third party solution. It could be great to see how to integrate some of their functionnalities natively

What do you dislike most about this product?

maybe the complexity of skills needed to implement solution

What recommendations would you give to someone considering this product?

make the right choice regarding the integrator

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samuel A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

A Powerful, Scalable Solution with Room for Growth

Likeliness to Recommend

7 /10

What differentiates Azure Virtual Desktop from other similar products?

Azure Virtual Desktop stands out due to its seamless integration with Microsoft 365, offering a familiar and efficient user experience.

What is your favorite aspect of this product?

My favorite aspect of Azure Virtual Desktop is its seamless integration with Microsoft 365. This creates a smooth, familiar experience for users, allowing them to access tools like Teams, Word, and Excel without any hassle, regardless of where they are working.

What do you dislike most about this product?

What I dislike most about Azure Virtual Desktop is how tricky the setup can be. If you're not already familiar with Azure, getting everything up and running can feel a bit overwhelming.

What recommendations would you give to someone considering this product?

If you're considering Azure Virtual Desktop, I’d recommend making sure you’re comfortable with the Azure ecosystem, as the setup can be complex. It’s a great choice if your team already uses Microsoft 365, since the integration is seamless. Be ready to invest time in learning how to manage and scale it effectively.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Fair

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