Azure Virtual Desktop Logo Award Winner Product Badge
Azure Virtual Desktop Logo Award Winner Product Badge
Microsoft Corporation

Azure Virtual Desktop

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Azure Virtual Desktop
8.0 /10

What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

Company Details


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Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

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Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

3% Negative
0% Neutral
97% Positive

Pros

  • Respectful
  • Helps Innovate
  • Effective Service
  • Acts with Integrity

Feature Ratings

Average 82

Secure Connectivity

87

Desktop Environment

86

Desktop Management

85

Multi Tenant Architecture

83

Bulk Patching and Updates

81

Device Support

79

Outsourced Backend Administration

77

Per Unit Time Pricing

74

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

84

Quality of Features

83

Business Value Created

82

Vendor Support

81

Ease of Data Integration

79

Breadth of Features

79

Ease of IT Administration

79

Ease of Implementation

78

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Availability and Quality of Training

77

Azure Virtual Desktop Reviews

Phani Venkata Sai B.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Great VDI/DaaS solution from Microsoft

Likeliness to Recommend

9 /10

What differentiates Azure Virtual Desktop from other similar products?

AVD's licensing strategy makes is what i like the most since most of the organizations are using M365 products, if they are on E3 or E5 then it makes them eligible to use AVD service as well unlike other competitors who charge per user in addition to compute costs (CAPEX or OPEX depends on the platform)

What is your favorite aspect of this product?

AVD is easy to deploy, configure, resilient, auto scalable, highly available and provides options to have business continuity in case of disaster situations. It even allows organizations tied to physical datacenters also use this service by using Azure stack HCI model. It can be efficiently managed using Nerdio which acts a management layer on top of AVD platform to further refine, optimize and scale the infra based on usage trend or schedules.

What do you dislike most about this product?

Native AVD's image management techniques for non-persistent AVDs is not straight forward as it would need machines to be deleted/recreated which makes it hard for admins to handle the left overs especially when using MSIX app attach feature as the NTFS permission alignment should be done on a regular basis during this process however i am positive that these hiccups will be gone in the near future.

What recommendations would you give to someone considering this product?

If you want a VDI/DaaS solution that has all capabilities that Citrix DaaS or VMWare horizon are providing today with little CAPEX then AVD will be the right pick since it has all the infra that is highly available across the world and evenly load balanced with many POP's that gives best in class end user experience.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Seema B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Customization Options for User Experience

Likeliness to Recommend

10 /10

What differentiates Azure Virtual Desktop from other similar products?

Integration with Additional Azure Services

What is your favorite aspect of this product?

Enhanced Disaster Recovery and Business Continuity

What do you dislike most about this product?

nothing as such as

What recommendations would you give to someone considering this product?

ongoing innovation and enhancements in Azure Virtual Desktop as a leading solution for virtual desktop

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amit B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Best tool to perform testing and Development

Likeliness to Recommend

10 /10

What differentiates Azure Virtual Desktop from other similar products?

I work for a handful of different folks. Having the ability to organize all of their materials in one space and not have things spill over into another company is lovely. I use a virtual desktop per client/company and organize myself from there. It's like literally having a different desk for each. Highly recommend.

What is your favorite aspect of this product?

-Easy to configure and control the virtual environment. -Simple way to increase the node in Virtual desktop -Effectively manage the resources for cost-saving. - Easy to integrate with .Net environment.

What do you dislike most about this product?

There is certainly a lag to this client. I prefer Amazon Workspaces for the customer support and reliability. Honestly, I could not get past the lag. Unlike Amazon Workspaces, which is all encompassing, I don't like a lot of other programs like Azure that are used to run a windows virtual.

What recommendations would you give to someone considering this product?

Windows Virtual Desktop is the best solution to connecting to remote resources and setting up an environment the can expand when needed. The support is excellent and there are multiple user forums that offer even more support. It's a great community of users that support each other. Even better yet is it's a proven solution by many big companies.

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Enables Productivity