Microsoft Corporation

Azure DevOps

Composite Score

9.0 /10

CX Score

9.3 /10

485 Reviews Write a Review

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What is Azure DevOps?

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

Company Details

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Awards & Recognition

Azure DevOps won the following awards in the Application Lifecycle Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2021 Data Quadrant Champion

2021

2020 Data Quadrant Champion

2020

2019 Data Quadrant Champion

2019

2018 Data Quadrant Champion

2018

Azure DevOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure DevOps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 92%
Conflict Resolution:: 94%
Strategy & Innovation:: 94%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure DevOps?

2% Negative

2% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Security Protects
Helps Innovate

Feature Ratings

Average 85

Agile Work Management

Automation

Traceability

Analytics and Reporting

Workflow Management

Resource Planning

Bug Tracking & Issue Mgmt

ALM Integration

Artifact Management

Managed Artifact Repository

Visual Analysis Design

Vendor Capability Ratings

Average 84

Quality of Features

Business Value Created

Breadth of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Also Featured in...

Test Management

Score 8.9

View Azure DevOps in this category (opens in a new tab)

Azure DevOps Reviews

Mayank J.

Role: Information Technology
Industry: Engineering
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2024

Easy to use, but a bit costly.

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

Lots of feature but costly

What is your favorite aspect of this product?

Easy Implementation

What do you dislike most about this product?

Costly and customer service

What recommendations would you give to someone considering this product?

user interface could be better

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Andrew C.

Role: Consultant
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Very customizable, although a bit finicky

Likeliness to Recommend

7 /10

What differentiates Azure DevOps from other similar products?

Azure is very useful to a large product and development team to manage and deploy various projects. It's very usable once you learn how, and it offers all the customization features you would need.

What is your favorite aspect of this product?

You can customize it to your preferences and it integrates well into the Microsoft ecosystem.

What do you dislike most about this product?

It has a large learning curve and the UI is not very user-friendly at first. It's not very streamlined.

What recommendations would you give to someone considering this product?

Consider the Microsoft ecosystem and functionality you need from this type of product. It's a big commitment.

Pros

Reliable
Enables Productivity
Security Protects
Helps Innovate

Cons

Less Efficient Service
Less Inspiring

Ikponmwosa O.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

Azure is a proper tool for development operations

Likeliness to Recommend

7 /10

What differentiates Azure DevOps from other similar products?

The role base access control make it very manageable in an organization setup

What is your favorite aspect of this product?

the pay-as-you-go functionality

What do you dislike most about this product?

none at the moment

What recommendations would you give to someone considering this product?

Highly recommended

Pros

Reliable
Performance Enhancing
Inspires Innovation
Transparent

Azure DevOps

What is Azure DevOps?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

2020 Data Quadrant Champion

2019 Data Quadrant Champion

2018 Data Quadrant Champion

Azure DevOps Ratings

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Azure DevOps?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Test Management

Azure DevOps Reviews

Mayank J.

Easy to use, but a bit costly.

Likeliness to Recommend

Pros

Andrew C.

Very customizable, although a bit finicky

Likeliness to Recommend

Pros

Cons

Ikponmwosa O.

Azure is a proper tool for development operations

Likeliness to Recommend

Pros

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Feature Ratings

Agile Work Management

Automation

Traceability

Analytics and Reporting

Workflow Management

Resource Planning

Bug Tracking & Issue Mgmt

ALM Integration

Artifact Management

Managed Artifact Repository

Visual Analysis Design

Vendor Capability Ratings

Quality of Features

Business Value Created

Breadth of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support