Microsoft Corporation

Azure DevOps

Composite Score

8.9 /10

CX Score

9.1 /10

205 Reviews Write a Review

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What is Azure DevOps?

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

Company Details

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Awards & Recognition

Azure DevOps won the following awards in the Test Management category

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Service Experience

2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

4 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

Azure DevOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure DevOps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 88%
Conflict Resolution:: 92%
Strategy & Innovation:: 92%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure DevOps?

3% Negative

1% Neutral

96% Positive

Pros

Fair
Effective Service
Respectful
Helps Innovate

Feature Ratings

Average 82

Artifact Traceability

Analytics and Reporting

Test Planning

Audit Log

Regulatory Compliance

Test Coverage Analysis

ALM Integration

Test Script Editor

Test Run Workflow Manager

Test Data Management

Artifact Management

Vendor Capability Ratings

Average 82

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Customization

Also Featured in...

Application Lifecycle Management

Score 9.0

View Azure DevOps in this category (opens in a new tab)

Azure DevOps Reviews

Siddhant W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Best ALM suite, won't burn your pockets

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

It has a simple superior interface bundled with multiple features that makes it the most preferred solution among other competitors. It is extremely easy to create, manage, code, test and deploy features for a product and maintain the lifecycle neatly. The best part is there are multiple 3rd party integration supports.

What is your favorite aspect of this product?

The ease and flexibility it provides to build, test and deploy applications smoothly is what makes Azure DevOps really stand out!

What do you dislike most about this product?

Nothing at the current moment. A bit costly but worth every penny!

What recommendations would you give to someone considering this product?

It's a total value for money and being a freemium product, there is no harm in trying and exploring the features this super-duper ALM suite provides.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Arnaldo C.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Best tool for Scrum teams

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

It's really easy to adapt from any background with minors or no customizations. It's ready to fulfill most of the needs of any development team out of the box. Similar products need multiple addons/plugins to archive just the same features and qualities that ADO provides by default.

What is your favorite aspect of this product?

The free experience provides the same features for small teams, enough to get used to it and test if it fits for your team (it probably will)

What do you dislike most about this product?

Azure DevOps is an Azure service, so, if Azure gets any problem in your region, not only your software (Webs, APIs, VMs, etc) using azure is going to be affected, your Azure DevOps it's probably going to be affected also, Boards, Code, Tests, etc. Is not usual, but when it happens, it creates a major impact on the whole company, especially if you are heavy Microsoft dependant.

What recommendations would you give to someone considering this product?

Try the free version, you have almost all the features you will have if paying for a licence. You can even use it for a small team for the time you need.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Joe E.

Role: Information Technology
Industry: Shipping
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Near-Perfect solution!

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

Integration with the Microsoft Ecosystem (GitHub and Power Automate in particular) are very elegant.

What is your favorite aspect of this product?

Broad range of customizations from simple ticket management to complex testing and tracking.

What do you dislike most about this product?

Slow speed of new features and no public roadmap.

What recommendations would you give to someone considering this product?

If you intend on using API’s extensively, this is the way to go for sure. If you’re going to have multiple workflows and projects running at the same time, this is also for you.

Pros

Reliable
Performance Enhancing
Enables Productivity
Saves Time

Cons

Less Effective Service
Less Generous
Under Delivered

Azure DevOps

What is Azure DevOps?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Azure DevOps Ratings

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Azure DevOps?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Artifact Traceability Trace testing artifacts, such as test cases and scripts, forward to test runs and issues that need to be fixed, and backwards to the functional and non function

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing.

Test Data Management Secured management and access of test data.

Artifact Management Test artifacts can be readily created, reused, moved, and managed in a structured format, such as folder, heirarchical, and context-driven formats.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Application Lifecycle Management

Azure DevOps Reviews

Siddhant W.

Best ALM suite, won't burn your pockets

Likeliness to Recommend

Pros

Arnaldo C.

Best tool for Scrum teams

Likeliness to Recommend

Pros

Joe E.

Near-Perfect solution!

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Artifact Traceability

Analytics and Reporting

Test Planning

Audit Log

Regulatory Compliance

Test Coverage Analysis

ALM Integration

Test Script Editor

Test Run Workflow Manager

Test Data Management

Artifact Management

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Customization