Axcient Inc

Axcient x360Recover

Composite Score

7.9 /10

CX Score

7.9 /10

11 Reviews Write a Review

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What is Axcient x360Recover?

Axcient x360Recover is a cost-effective BCDR solution for Managed Service Providers (MSPs) and the SMBs they serve. Data protection and business continuity should not be out of reach for any business, and Axcient’s mission is to keep business running. x360Recover boasts Chain-Free, AutoVerify, and PSA/RMM integration. These three technologies mean there is no chain management, data is checked for corruption before backup, and ticketing and billing processes can be fully automated. Additionally, x360Recover has AirGap to protect backups in case of ransomware.

Company Details

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Axcient x360Recover Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axcient x360Recover.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axcient x360Recover?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 81

Cloud Hosting

Protection Groups

Data Encryption

Bandwidth Utilization Management

Data Replication

Variable RPOs

Compliance Monitoring

DR Testing

Managed Services Offering

Analytics and Reporting

DR Orchestration

Vendor Capability Ratings

Average 81

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Business Value Created

Axcient x360Recover Reviews

Namrata G.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

It is very user friendly and highly recommended.

Likeliness to Recommend

7 /10

What differentiates Axcient x360Recover from other similar products?

It is user friendly software.

What is your favorite aspect of this product?

Easy to understand

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Yes I will highly recommend

Pros

Helps Innovate
Performance Enhancing
Unique Features
Respectful

Craig S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Super Easy Setup and Great Reliability

Likeliness to Recommend

10 /10

What differentiates Axcient x360Recover from other similar products?

Axcient x360Recover is part of pax8 making it valuable to implement. The UI is very simple to navigate and understand.

What is your favorite aspect of this product?

The ease of implementing and use. Other backup solutions can make you jump through hoops to setup, Axcient has a clean and streamlined UI to follow and setup. Should any problems come up anyone with basic knowledge would mostly be able to look at things in the portal.

What do you dislike most about this product?

The notification system needs improved. I'd like there to be a timeframe before an email is sent on a failed backup, sometimes a backup might be taking too long and because it is currently running the backup tracker shows no successful backup so it sends out an email as a ticket. That can be annoying because nothing failed it's literally still running and support told me that I can make a feature request but that isn't possible to setup yet.

What recommendations would you give to someone considering this product?

I was on the fence after wanting to get away from Datto, I was between Veeam and Axcient. After looking at both I was really drawn to Axcient based on ease of use. I noticed some other tech talk about this and share their insights on both. I went with Axcient after seeing demos of it's UI. Similar to how easy Datto's is but I find Axcient's even easier. There is nothing worse than a clunky backup system to waste your time in. I plan to recommend Axcient to anyone who asks me for this reason.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Anvesh Rozer T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Reliable, Comprehensive, Seamless.

Likeliness to Recommend

10 /10

What differentiates Axcient x360Recover from other similar products?

The features are outstanding and the support is convenient. Our MSP partners love Axcient product as a backup solution.

What is your favorite aspect of this product?

Direct to cloud backups- Runs parallel with existing backups and business continuity without in house appliance

What do you dislike most about this product?

It is expensive

What recommendations would you give to someone considering this product?

This product offers a versatile range of features, enhancing convenience, functionality, and user experience. An excellent investment for multifaceted needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Axcient x360Recover

What is Axcient x360Recover?

Company Details

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Axcient x360Recover Ratings

91 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Axcient x360Recover?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Protection Groups Define groups of applications/systems based on criticality or interdependency that are recovered as a group.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Bandwidth Utilization Management The solution can reduce bandwidth usage by controlling uplink and downlink traffic on certain websites and time-based policies.

Data Replication Replicate data and system images to a secondary site to support recovery.

Variable RPOs Support a range of restore points e.g. low RPO for critical data, longer RPO for less critical data.

Compliance Monitoring Ability to ensure that automated tasks and processes comply with regulations, standards, and/or policy.

DR Testing Ability to execute non-disruptive DR testing e.g. simulate DR in a bubble network.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

DR Orchestration Script the failover execution to the DR environment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Axcient x360Recover Reviews

Namrata G.

It is very user friendly and highly recommended.

Likeliness to Recommend

Pros

Craig S.

Super Easy Setup and Great Reliability

Likeliness to Recommend

Pros

Anvesh Rozer T.

Reliable, Comprehensive, Seamless.

Likeliness to Recommend

Pros

Feature Ratings

Cloud Hosting

Protection Groups

Data Encryption

Bandwidth Utilization Management

Data Replication

Variable RPOs

Compliance Monitoring

DR Testing

Managed Services Offering

Analytics and Reporting

DR Orchestration

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Business Value Created