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AWeber Logo
Aweber

AWeber

Composite Score
8.3 /10
CX Score
8.5 /10
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Category
AWeber
8.3 /10

What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details

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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

2% Negative
5% Neutral
93% Positive

Pros

  • Generous Negotitation
  • Over Delivered
  • Transparent
  • Friendly Negotiation

Feature Ratings

Average 83

Text Messaging

93

Surveys and Polling

89

Email Delivery

86

Auto-Responders

86

Segmentation

86

Sales Intelligence & Conversion Rates

85

Campaign Management

85

SPAM Compliance

83

Mobile Optimized

82

Basic Reporting and Analytics

81

Email Templates

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

86

Quality of Features

85

Ease of Customization

83

Availability and Quality of Training

83

Vendor Support

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

AWeber Reviews

Porter .

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

An excellent tool with all marketing options.

Likeliness to Recommend

8 /10

What differentiates AWeber from other similar products?

Aweber is just the ultimate list-building software system solution for me, it’ vital that I keep on providing value to my clients, and having that on automation is something that I actually have always dreamt of. I’m simply in love with Aweber. I additionally love however i’m able to see the percentage of these shoppers who have opened the e-mail and what emails have he highest rate of getting opened. This helps me to boost my subject and content too.

What is your favorite aspect of this product?

Affordable and customizable and simple to manage, I can get the foremost of the platform without spending a lot of time in tools that aren’t my main focus of productivity for my business. It permits you to divide up the list into classes to to confirm all emails are relevant to their specific interests or needs. This wasn’t attainable with my previous two providers and helped make my shift to Aweber. It’s a really smart importing functionality and provides one of the biggest HTML e-newsletter templates.

What do you dislike most about this product?

I’d say the initial setup was a small amount of a learning curve to tackle however once done it didn’t appear to be a lot of a hassle. I’d just like the reporting to be a tad bit stronger, but it’s smart overall.

What recommendations would you give to someone considering this product?

I like the email-promoting options of A-Webber. I took one or two days to induce around setup my email marketing automation but once done everything was a swish and I didn’t have to get back again. I like to recommend it.

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Sophia J.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

A great platform for marketing automation.

Likeliness to Recommend

8 /10

What differentiates AWeber from other similar products?

Affordable and customizable and simple to manage, I can get the foremost of the platform without spending a lot of time in tools that aren’t my main focus of productivity for my business. I like the e-mail marketing options of A-Webber. I took one or two of days to induce around setup my email marketing automation however once done everything was swish and that i didn’t ought to get back again.

What is your favorite aspect of this product?

Aweber is simply the ultimate list-building software system resolution for me, it’ vital that I keep on providing worth to my clients, and having that on automation is something that I have continuously dreamt of. I’m merely in love with Aweber. I conjointly love however i’m able to see the proportion of those shoppers who have opened the e-mail and what emails have he highest rate of obtaining opened. This helps me to enhance my subject and content too.

What do you dislike most about this product?

There was noting I disliked, but in the starting, I believed they were sending too many emails to me. As I went through the mails, though, I realized that all of them built on each other and each one of them lined a KEY a part of email marketing, a number of that I was ne’er aware of.

What recommendations would you give to someone considering this product?

In most cases we resolve our email promoting problem using this tool because for all alternative support we use other tools however when using this platform for our company, we shifted to this with no doubt.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Danna E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Aweber is one of the best marketing software.

Likeliness to Recommend

9 /10

What differentiates AWeber from other similar products?

The best issue regarding this software system is how efficient it’s at doing its job. I have not had any problems using this software, and I have been using this for multiple years now. The amount of options on this software is unbeatable compared to alternative ones out there. However straightforward it is to grasp wherever things are, the way to produce lists and manage everything… from automation to broadcast emails. Plus, how powerful can be the most basic plan, even the Free plan is nice to assist you get started.

What is your favorite aspect of this product?

I like the power to check the stats on my campaigns and subscribers. They’re compatible with most different softwares out there. The phone app is pretty handy, too. Their client service is that the best I’ve found for an entry level set up for an email autoresponder. Well, not the free version, I don’t think. But the bottom level paid plan permits you to decision them as much as you prefer and they’re always terribly helpful. I feel assured that I will figure out whatever i would like to do as long as I can call them.

What do you dislike most about this product?

I constantly need to go through my emails and do hard returns on every line to urge the spacing correct. Also, there are problems with moving throughout the e-mail text and adjusting the font sizes, etcetera I’m constantly going back to the drop-down menu to create certain the font is the correct size because it doesn’t remember what font size I elect for the previous paragraph. Maybe there’ an area to regulate this… but I haven’t found it.

What recommendations would you give to someone considering this product?

After you’ve got training on the system you’ll be fine. It shouldn’t take long to work it out. Also, their phone support is nice – they’ll beware of you till you’re satisfied.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

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