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AWeber Logo
Aweber

AWeber

Composite Score
8.3 /10
CX Score
8.5 /10
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Category
AWeber
8.3 /10

What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details

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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

2% Negative
5% Neutral
93% Positive

Pros

  • Generous Negotitation
  • Over Delivered
  • Transparent
  • Friendly Negotiation

Feature Ratings

Average 83

Text Messaging

93

Surveys and Polling

89

Email Delivery

86

Auto-Responders

86

Segmentation

86

Sales Intelligence & Conversion Rates

85

Campaign Management

85

SPAM Compliance

83

Mobile Optimized

82

Basic Reporting and Analytics

81

Email Templates

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

86

Quality of Features

85

Ease of Customization

83

Availability and Quality of Training

83

Vendor Support

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

AWeber Reviews

Kristina A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

AWeber is our tool for email marketing campaigns

Likeliness to Recommend

8 /10

What differentiates AWeber from other similar products?

My email open and click-through rates went up thanks to Aweber, and my sales went up even further. You can easily make emails that seem professional with the platform's variety of templates.

What is your favorite aspect of this product?

The simplicity of Aweber's interface is one of my favorite features. Launching your email campaigns couldn't be easier, even for those without a technical background. On top of that, the support staff is second to none. Whenever you need assistance, they are there to provide it.

What do you dislike most about this product?

For some, the lack of a free plan is a dealbreaker when it comes to Aweber. Improvements to the reporting features are also possible. You won't find visually appealing reports like this on other email marketing systems, but the information is there.

What recommendations would you give to someone considering this product?

Simplified email marketing is where Aweber really shines. A leading option for company expansion, thanks to its intuitive design, automation features, and comprehensive analytics. Features that assist me in producing more leads are of the utmost importance to me, as are email automation and deliverability. Beyond that, I appreciate their minimalist user interface.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Reliable

Prema S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Substantial with lead tracking.

Likeliness to Recommend

9 /10

What differentiates AWeber from other similar products?

Super impressive with dynamic content editing. Substantial with segmentation of campaigns based on location. Nice and sold dashboard. Great with lead tracking.

What is your favorite aspect of this product?

Benevolent for it's efficacy with lead nurturing. Great dashboard. Effectiveness with ease of creation of customized emails. Reliable with instant messaging.

What do you dislike most about this product?

It's a substantial tool with lead tracking.

What recommendations would you give to someone considering this product?

Freaking substantial with email campaigns. Extraordinary with status checking of email delivery. Excellent with notifications. Intuitive dashboard.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manish Singh B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use but need more AI Integration

Likeliness to Recommend

9 /10

What differentiates AWeber from other similar products?

It prioritizes email marketing specifically. they dedicate resources and expertise to refining their core email features, making them robust and user-friendly. Simplicity and ease of use for everyone Good and readymade templates.

What is your favorite aspect of this product?

Aweber updates itself every time.

What do you dislike most about this product?

I need some AI assistants to manage my work easily.

What recommendations would you give to someone considering this product?

It is easy to use, low in cost, and simple for beginners. Customer support is really good.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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