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AWeber Logo
Aweber

AWeber

Composite Score
8.3 /10
CX Score
8.5 /10
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Category
AWeber
8.3 /10

What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details

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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

2% Negative
5% Neutral
93% Positive

Pros

  • Generous Negotitation
  • Over Delivered
  • Transparent
  • Friendly Negotiation

Feature Ratings

Average 83

Text Messaging

93

Surveys and Polling

89

Email Delivery

86

Auto-Responders

86

Segmentation

86

Sales Intelligence & Conversion Rates

85

Campaign Management

85

SPAM Compliance

83

Mobile Optimized

82

Basic Reporting and Analytics

81

Email Templates

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

86

Quality of Features

85

Ease of Customization

83

Availability and Quality of Training

83

Vendor Support

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

AWeber Reviews

Ojasvi A.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A valuable and amazing tool to use.

Likeliness to Recommend

9 /10

What differentiates AWeber from other similar products?

Aweber is a useful tool that has been used by us to assist our customers in setting up their Email campaigns, Automated Emails, Management of contact lists, and so on. Several hundred or more contacts can be reached simultaneously with Aweber. The best thing is that there is no restriction on the number of users you want to reach out to.

What is your favorite aspect of this product?

The consistent and continuous updates of the software help us to remain in the competition. It has extraordinary results for delivering emails. The “drag and drop” builder allows the quick creation of emails. It is simple to use and easy to manage. The Contact Management feature assists a lot in segmentation at a broader level. Tags can also be used for segmentation at a comparatively less broad level.

What do you dislike most about this product?

It costs an arm and a leg to avail the package. The email templates has fewer options are available for creating specific campaigns. Some of the advanced features of the software are too tricky to be used.

What recommendations would you give to someone considering this product?

In case you are planning business marketing through emails, Aweber is one of the good options you can consider. But to be honest, do your research on what your needs are and which one will suit you best before you go for one!

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Client Friendly Policies

Jack L.

  • Role: Public Sector
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Awesome email marketing software.

Likeliness to Recommend

8 /10

What differentiates AWeber from other similar products?

Aweber has been around a while. It’s a good email selling tool for those who are concerned in digital and affiliate marketing. It’s several options such as split testing; they need many email templates, landing page builder, it hosts and import email lists from different sources without problems and with different file types.

What is your favorite aspect of this product?

I like that Aweber can send out emails mechanically and at selected intervals. We can write up many dozen emails and have them distributed to our contact list over a set time that creates sense for our promoting campaigns. The editing options in Aweber are outstanding, especially for people who don’t seem to be skillful in technical software.

What do you dislike most about this product?

The a lot of advanced options in Aweber are rather difficult on behalf of me to use. I’ll need to work with the email marketing and software specialist so as to make the campaign specifications I need. The email templates weren’t easy and lacked the look and application for my use case. I found trying to set up an email campaign using the templates was hard and took plenty of effort.

What recommendations would you give to someone considering this product?

I advocate Aweber for almost all businesses. It’s affordable. And it’ simple to use and fast to get used to even if you’re not that comfy with tech. The sole time I don’t recommend it’s if your business needs plenty of fancy automation and integrations. You’ll be able to build a lot of those work with Aweber, but that’s not really what it’s designed for.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mohan Lal D.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use Email Software for Small Businesses

Likeliness to Recommend

8 /10

What differentiates AWeber from other similar products?

Aweber has one of the most straightforward drag and drop builders for emails, which lets you create emails fast. And, it had higher email delivery rates for us.

What is your favorite aspect of this product?

Aweber is simple to use UI and is a list-based email marketing software. My favorite part of the software would be its drag & drop builder, and, being able to duplicate previously sent/drafted emails. Being able to duplicate the previously created emails helps in speeding up the things when you are using the same template for emails with slight changes.

What do you dislike most about this product?

It is a list based software, so, as the business grows, it gets harder to manage contacts via Aweber

What recommendations would you give to someone considering this product?

If you are a small business just getting started with Email Marketing, you can give it a try. Aweber is easy to implement, & easy to use, so, it might save you some time in the beginning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

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