Aweber

AWeber

Composite Score

8.5 /10

CX Score

8.7 /10

65 Reviews Write a Review

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What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details

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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

4 Top Rated Features

2023

3 Top Rated Capabilities

0 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 97%
Conflict Resolution:: 94%
Strategy & Innovation:: 96%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

1% Negative

5% Neutral

94% Positive

Pros

Generous Negotitation
Client's Interest First
Helps Innovate
Caring

Feature Ratings

Average 85

Text Messaging

Surveys and Polling

Auto-Responders

Email Delivery

Segmentation

Campaign Management

SPAM Compliance

Mobile Optimized

Contact Database

Sales Intelligence & Conversion Rates

Email Templates

Vendor Capability Ratings

Average 84

Ease of Implementation

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created

AWeber Reviews

Camille C.

Role: Human Resources
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Aweber keeps my business list engaged

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

Through AWeber, I am able to quickly and easily build landing pages to market our company online. Create and send a large number of outgoing emails automatically with only a few clicks using a drag-and-drop interface.

What is your favorite aspect of this product?

Aweber is one of the more user-friendly CRMs out there, and it has a number of solid, standard features. What you pay for their service and the degree of personalization you get with your email is really cheap. I think it's great that we can now connect our email marketing campaigns with our social media accounts and have posts made automatically.

What do you dislike most about this product?

I need a simpler system for getting people to sign up. It would be great if the level of customisation (rearranging columns, swapping images, and rearranging text) could be simplified even further.

What recommendations would you give to someone considering this product?

You can quickly create a large number of capture sites and sales funnels for your online business with Aweber, which is one of the many benefits offered by this service. Aweber's autoresponder is also extremely effective. The Aweber drag-and-drop page builder has really impressed me.

Pros

Efficient Service
Acts with Integrity
Transparent
Appreciates Incumbent Status

Marwan A.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Super beginner-friendly

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

AWeber has a great drag and drop email builder and a huge selection of 700+ templates that we use to make our emails look great.

What is your favorite aspect of this product?

Adding tags is easy, and split testing allows us to test our subject lines, email content, and more. We can filter our email subscribers and access robust reporting.

What do you dislike most about this product?

The UX is great and the platform has improved a lot since I first used it. They have added web push notifications which was the missing feature.

What recommendations would you give to someone considering this product?

AWeber offers good balance of affordability, ease of use, and sophistication. It also offers plenty of automations so you can build drip campaigns targeted to your different audience.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anna A.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Easy to use but a bit pricey

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

it's very reliable with deliverabiltity

What is your favorite aspect of this product?

the user friendly aspect

What do you dislike most about this product?

they take forever to innovate they were the last ones that added funnels

What recommendations would you give to someone considering this product?

It's great, user-friendly and it has tons of features!

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Charges for Enhancements
Commodity Features

AWeber

What is AWeber?

Company Details

Book a Free Demo Today!

Awards & Recognition

2021 Emotional Footprint Champion

AWeber Ratings

90 Likeliness to Recommend

1 Since last award

99 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love AWeber?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Surveys and Polling Ability to survey customers and gather feedback.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Email Delivery The ability to send email to large number of recipients at-scale.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Mobile Optimized The ability to create email content that is easy to read on multiple platforms including mobile devices.

Contact Database The ability for basic CRM capabilities - information about email subscribers, leads, and customers in a centralized location.

Sales Intelligence & Conversion Rates The ability to track conversion rates and ROI from email campaigns.

Email Templates The ability to create and curate email templates based off of approved brand standards.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

AWeber Reviews

Camille C.

Aweber keeps my business list engaged

Likeliness to Recommend

Pros

Marwan A.

Super beginner-friendly

Likeliness to Recommend

Pros

Anna A.

Easy to use but a bit pricey

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Text Messaging

Surveys and Polling

Auto-Responders

Email Delivery

Segmentation

Campaign Management

SPAM Compliance

Mobile Optimized

Contact Database

Sales Intelligence & Conversion Rates

Email Templates

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created