Aweber

AWeber

Composite Score

8.3 /10

CX Score

8.5 /10

60 Reviews Write a Review

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What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details

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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

4 Top Rated Features

2023

3 Top Rated Capabilities

0 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

2% Negative

5% Neutral

93% Positive

Pros

Generous Negotitation
Over Delivered
Transparent
Friendly Negotiation

Feature Ratings

Average 83

Text Messaging

Surveys and Polling

Email Delivery

Auto-Responders

Segmentation

Sales Intelligence & Conversion Rates

Campaign Management

SPAM Compliance

Mobile Optimized

Basic Reporting and Analytics

Email Templates

Vendor Capability Ratings

Average 83

Ease of Implementation

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

AWeber Reviews

Margaret N.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

A powerful and recommendable tool for marketing.

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

I like AWeber because it makes my work more easier and efficient by allowing me to engage with customers around the Globe. It allows me to market my products and services globally. AWeber has a very responsive customer support team behind it, they respond quickly and efficiently once you contact them. It is simple and easy to use.

What is your favorite aspect of this product?

I like the ability to create professional campaigns and instantly send them. AWeber also allows you to engage with customers around the Globe. It has a very responsive design which makes it easy to use and learn. It also provides top security for your data thus making it a very secure application for email marketing.

What do you dislike most about this product?

I have used AWeber for many years now and it has been of great help to me and my organization. I have nothing to dislike about it.

What recommendations would you give to someone considering this product?

I recommend AWeber for email marketing.

Pros

Performance Enhancing
Enables Productivity
Caring
Respectful

James K.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

AWeber is a reliable email marketing application.

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

AWeber is a solid application that enables you to market your products and services globally. I like it because it has a great bulk email automation functionality. It allows you to communicate with to customers and prospects via mass email marketing and easily individualize those messages.

What is your favorite aspect of this product?

AWeber is easy and simple to use and it has helped me to train several individuals on how to use AWeber with extreme ease. The customer support is very helpful and quick to respond to your questions. I like its deliverability and it actually does what it's meant to do.

What do you dislike most about this product?

AWeber doesn't have some automation features. Apart from that I have nothing else to dislike about it.

What recommendations would you give to someone considering this product?

AWeber has a great user interface. I recommend it to all companies, both small and large.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Effective Service

Paul K.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Fantastic and helpful tool for email marketing.

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

AWeber is a solid software that enables you to easily and quickly collaborate with clients and business partners around the world. It allows you to market your products online thus saving time and money. It has a responsive customer support team behind it, they respond quickly and efficiently once you contact them.

What is your favorite aspect of this product?

I have used AWeber for more than 2 years and it is really a powerful and easy-to-use application for email marketing. I like its uniqueness and functionality. Very simple and user-friendly. Additionally, AWeber is a cost-effective solution thus making it affordable and reliable.

What do you dislike most about this product?

Since i started using AWeber, i have never encountered any challenging issues. It is a great software for email marketing services.

What recommendations would you give to someone considering this product?

I recommend AWeber for email marketing purposes. It is a very beneficial application since it brings a great impact in our company.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

AWeber

What is AWeber?

Company Details

Book a Free Demo Today!

Awards & Recognition

2021 Emotional Footprint Champion

AWeber Ratings

89 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love AWeber?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Surveys and Polling Ability to survey customers and gather feedback.

Email Delivery The ability to send email to large number of recipients at-scale.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Sales Intelligence & Conversion Rates The ability to track conversion rates and ROI from email campaigns.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Mobile Optimized The ability to create email content that is easy to read on multiple platforms including mobile devices.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Email Templates The ability to create and curate email templates based off of approved brand standards.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

AWeber Reviews

Margaret N.

A powerful and recommendable tool for marketing.

Likeliness to Recommend

Pros

James K.

AWeber is a reliable email marketing application.

Likeliness to Recommend

Pros

Paul K.

Fantastic and helpful tool for email marketing.

Likeliness to Recommend

Pros

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Feature Ratings

Text Messaging

Surveys and Polling

Email Delivery

Auto-Responders

Segmentation

Sales Intelligence & Conversion Rates

Campaign Management

SPAM Compliance

Mobile Optimized

Basic Reporting and Analytics

Email Templates

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created