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Auvik Logo Award Winner Product Badge
Auvik

Auvik

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Auvik
8.1 /10

What is Auvik?

Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through real-time network mapping, alerting, configuration backups, network traffic analysis, and more.

Company Details


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Awards & Recognition

Auvik won the following awards in the Network Monitoring - Midmarket category

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Auvik Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Auvik.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Auvik?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful

Feature Ratings

Average 85

Network Performance Management

90

Network Configuration Management

88

Network Environment Monitoring

86

Network Analytics

85

Traffic Monitoring

84

Network Reporting

83

Network Quality of Service

82

Network Mapping

80

Operational Dashboard

80

Network Compliance Management

77

Vendor Capability Ratings

Average 82

Breadth of Features

87

Ease of Customization

86

Ease of Implementation

85

Ease of Data Integration

84

Quality of Features

84

Ease of IT Administration

83

Vendor Support

80

Business Value Created

80

Availability and Quality of Training

80

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

75

Auvik Reviews

Priya G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

An Excellent Tool For Network Monitoring

Likeliness to Recommend

9 /10

What differentiates Auvik from other similar products?

We tried several different network monitoring services and Auvik is the top! It gives you a great overview of your network and helps you identify problems before your clients report them. Good visibility and inventory of nationwide WAN. Identification of possible network problems and suggestions for resolving them.

What is your favorite aspect of this product?

Setting up the system is quick and easy. You can quickly set up multiple devices and check your network immediately afterward. It's easy to click on a device, set credentials as needed, and start monitoring. This package keeps you up to date on everything happening in our network, all in one place and at an affordable price.

What do you dislike most about this product?

I don't have much to say in this area... We are a mobile industry and would love to see a mobile app that helps us on the go. I would also like to know if any code has been written to allow the collector to be placed on an ARM processor, for example for the Raspberry Pi.

What recommendations would you give to someone considering this product?

Once I had all the device credentials, the setup was pretty easy. Monitoring and logging traffic was very important as was the NIC that creates them. I also like that I was able to create a list of service contracts and warranties for my network equipment.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Moksha S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy To Set Up And Customizable

Likeliness to Recommend

9 /10

What differentiates Auvik from other similar products?

Being able to connect to Cisco switches through Auvik was invaluable. You don't have to be on your internal network for this. Can be run from a local web browser. It was also very meaningful to be able to check what is connected and where on the map. Auvik allows you to monitor your customer's network devices, manage their firewalls, and receive notifications when they go down or come back up.

What is your favorite aspect of this product?

I love being able to use Auvik to create terminal sessions for Linux and Cisco-based devices. Auvik is a great product for monitoring and managing all your networks and devices. Easy to find problems, easy navigation to find network issues.

What do you dislike most about this product?

The facility is quite large. Not too bad for a single network, but setting up multiple networks as an MSP can be a daunting task. Also, it would be nice to be able to use an external collector to scan the internal network through the firewall. Something like Fortigate or PFSense collectors, or the ability to install collectors on the Raspberry PI would be cool.

What recommendations would you give to someone considering this product?

This allows us to receive timely notifications and maintain a network our customers can rely on. Seeing your customer network as a single pane of glass makes escalating and diagnosing issues much easier.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Saurav K.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

The best network discovery and monitoring product

Likeliness to Recommend

7 /10

What differentiates Auvik from other similar products?

Watching over vCenter. tracking switch performance down to the port level. To remotely manage a device, one-to-one VPN tunnels are created. You can quickly contrast configuration backups and undo any changes.

What is your favorite aspect of this product?

The best network monitoring and discovery tool ever. The instruction: I had no experience with networking when I first joined Auvik. I'm now regularly creating networks. The permissions structure: We can grant the client view-only access by customizing the permissions.

What do you dislike most about this product?

improved Freshdesk integration Misidentified secondary Sonicwall's are present. To allow one-time maintenance mode override, use an easier method.

What recommendations would you give to someone considering this product?

Practical networking environment for practically all networks. incredibly helpful for alerting enabling us to react to disruptions very fast. Excellent for finding problems and any configuration concerns on our networks. Not ideal for a tiny area with less network traffic. Not good in a place without a management device.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Vendor Friendly Policies

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