Auvik Logo
Auvik Logo
Auvik

Auvik

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Auvik
8.1 /10

What is Auvik?

Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through real-time network mapping, alerting, configuration backups, network traffic analysis, and more.

Company Details


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Awards & Recognition

Auvik won the following awards in the Network Monitoring - Enterprise category

Auvik Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Auvik.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Auvik?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful

Feature Ratings

Average 84

Network Performance Management

90

Network Configuration Management

87

Network Environment Monitoring

86

Network Analytics

85

Traffic Monitoring

84

Network Reporting

83

Network Quality of Service

82

Network Mapping

81

Operational Dashboard

79

Network Compliance Management

77

Vendor Capability Ratings

Average 82

Breadth of Features

87

Ease of Customization

86

Ease of Implementation

85

Ease of Data Integration

84

Quality of Features

84

Ease of IT Administration

83

Vendor Support

80

Business Value Created

80

Availability and Quality of Training

80

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

75

Auvik Reviews

Ian B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

A Very Reliable Network Monitoring Tool

Likeliness to Recommend

9 /10

What differentiates Auvik from other similar products?

Auvik has a unique way you are able to monitor network resources. It has an easy setup to setup alerts and notifications and allows you to adjust settings and frequencies easily. Their reliability and accurate reporting has been superior to other products tested.

What is your favorite aspect of this product?

We really like how we can use the remote connection to SSH into the switches once we have setup communication with them. The network map has helped us identify connection points and what devices may be having issue. User and permissions setup is done with ease. We are able to ssetp new clients and begin monitoring quickly.

What do you dislike most about this product?

It takes some time for techs to learn all the features and setup of Auvik. There is also a considerable amount of time spent with getting devices to be propely monitored with snmp settings. Support is not as helpful with adding devices that are having issues with communicating to Auvik. A lot of time is spent getting engineers to efficiently use Auvik and all of its tools.

What recommendations would you give to someone considering this product?

Work closely with the sales and support staff during the initial setup and onboarding. Have your techs ask any questions they are concerned about and go through all the KB articles that are available from Auvik. Make sure your engineers are comfortable and effective in being able to administrate the alerts and notifications.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Great product, love the ease of use and rich data

Likeliness to Recommend

7 /10

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Efficient Service

Cons

  • Under Delivered
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Helps To Keep Network Info In One Place

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

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