Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Real-Time Debugging

83

Natural Language Processing

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

80

Automation Anywhere Reviews

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Good product.

Likeliness to Recommend

8 /10

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Cons

  • Leverages Incumbent Status
  • Vendor Friendly Policies
  • Vendor's Interest First

Nelson G.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Robust feature set, forward thinking product!

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

There is a lot that differentiates AA from other products, from the personalized nature of the support to the feature-set and forward thinking of the engineers. I believe that you will see Automation Anywhere pull ahead of the pack sooner than later.

What is your favorite aspect of this product?

The commitment of the group to the product. Everyone legitimately believes in this product and it shows in every aspect from sales to support.

What do you dislike most about this product?

Like many people, I disliked some changes from Automation Anywhere 11 to AA 2019, but understandably they are for the better. We have not moved to AA 2019 yet, but I believe it will be a new learning curve for my team to re-learn some of what they already know and are used to.

What recommendations would you give to someone considering this product?

Dive in head first. You will not regret the abilities that the software is capable of. Remember to think outside the box, but within the bot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robert L.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Provides tremendous opportunity to create value

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Integration of the platform - focus around AI/ML Power of IQBot On v11.3 - but can't wait to get on A2019 - intuitive development (citizen developer), discovery bot, MSFT integration

What is your favorite aspect of this product?

IQBot - the power of teaching and learning vs being "told"

What do you dislike most about this product?

Struggled with the AA vs IBM relationship

What recommendations would you give to someone considering this product?

Take the time to understand the product and the capabilities to identify the business value... then build the mandate, governance, and processes around driving and realizing monetary and non-monetary benefits.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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