Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Real-Time Debugging

83

Natural Language Processing

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

80

Automation Anywhere Reviews

Pedro G.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Automation Anywhere Review

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

We provide the company with greater intelligence, since it allows us to automate the analysis of our transactions and events from a large number of sources that are combined with company data. In short, it is a product that offers operational intelligence, since it provides our network engineers, system administrators, security analysts, regulatory compliance, developers, support or help desk personnel and business users alike with new levels of visibility. , all from the same solution.

What is your favorite aspect of this product?

It provides us with rapid response to incidents, correlation and in-depth monitoring of all data sources in an automated manner. Flexible and real-time access. It has network ports and databases and custom interfaces and APIs. Good integration with TCP and UDP network ports to receive syslog, syslog-ng and other network devices. Good graphical and accessible interface. Easy monitoring of Windows events remotely through WMI.

What do you dislike most about this product?

It is detected that there is currently no policy to delete old logs, this causes the space consumption of the log volume to increase considerably. Another problem detected is related to backups, finding and correcting problems is one of the uses it offers us. Fixing problems often means correlating web server logs, SOA messages, database transactions, and configuration changes, among other things.

What recommendations would you give to someone considering this product?

I recommend Automation anywhere for any business because it indexes any data from our machines generated by applications, servers, and network devices, including logs, click-tracking data, settings, messages, traps, and alerts. Capture new events in live log files, in real time. Monitor file changes. In short, it is a software for automation in companies that has various uses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Salah R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Ease of handling and use of its components,

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere is robust for complex processes. The latest packages in version A360 are more accurate and easier to use with higher efficiency. Also, there is an added advantage of additional commands that are now only available in AA, and it's the support of multiple languages like python, java, VBScript, c#.

What is your favorite aspect of this product?

Automation anywhere Control Room, Automation anywhere bot store, Automation anywhere bot insight, Automation anywhere IQ bot, Automation anywhere AARI. The interface is pleasant and valuable for ease of use. In addition, it helps team members feel comfortable using Automation Anywhere, even if they are the most novice.

What do you dislike most about this product?

1 - Some dealing with SAP programs are ineffective when captured. 2 - We can't use the query in a variable and execute it. 3 - When the task is cloning, we need to copy it and modify its name again. 4- We can't handle the text in Arabic

What recommendations would you give to someone considering this product?

Ease of handling and use of its components as it meets the customer's requirements to save time and reduce manual work, For all prospective buyers of RPAs, choose automation anywhere for top-notch automation. Their customer service is also pretty impressive and ready to offer you assistance when you are stuck.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Thelma L.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Robust automation software

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Automation anywhere is an outstanding RPA because of the robust features it offers and the advanced machine learning ability. It also has an appealing interface with top-notch customization for your team.

What is your favorite aspect of this product?

In my course of use of Automation Anywhere RPA I have enjoyed the versatility of the AI bots. They utilize history well to provide more personal experiences. The bots have been deployed on our website to improve customer experiences- basically our customers interact with us anytime. Other features I particularly appreciate because of their efficiency are - invoice processing, automation of excel and the service desk automation.

What do you dislike most about this product?

We have had issues before with the OCR data accuracy. I also submit that there are quite limited software that integrate well with Automation Anywhere RPA. Besides that, other features work well.

What recommendations would you give to someone considering this product?

Automation anywhere is the ideal tool to perform the repetitive monotonous tasks capable of being done by robots. I would post an Automation anywhere recommendation to companies looking for a powerful software to handle both their simple and complex duties - Other financial services companies to embrace the tool in seamless backend automation of invoices, for instance.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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