Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Real-Time Debugging

83

Natural Language Processing

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

80

Automation Anywhere Reviews

Balaji V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

IQ Bots required improvements for template driven

Likeliness to Recommend

7 /10

What differentiates Automation Anywhere from other similar products?

Cloud based development, implementation and support...

What is your favorite aspect of this product?

Pathfinder community of Automation Anywhere .

What do you dislike most about this product?

Queue concepts require deployment for each no# of item it's executes.

What recommendations would you give to someone considering this product?

Definitely IQ Bots and Queue concepts they need to improve to compete with other RPA tools vendors.

Pros

  • Efficient Service
  • Caring
  • Acts with Integrity
  • Trustworthy

Cons

  • Vendor's Interest First
  • Under Delivered

Frank R. C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Management and operation are essential

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

I think the system and application analysis is better than other products. Also, in the past, the development screen was a little closer to the engineer, but the addition of the flowchart has made it easier to continue development on-site. It has also made it easier to penetrate when educating. In particular, by including the management function from the beginning, it was possible to use the program activation and execution functions even in a small startup, considering the future development landscape.

What is your favorite aspect of this product?

Until now, many departments used RPA at the start of the job, which involved time adjustment and lead time, but now that scheduling and trigger execution can be performed, it is possible to fully automate tasks that are not in a hurry to do so.

What do you dislike most about this product?

It was not necessary to deal with version upgrades, but there were quite a few bugs and glitches, so you should not stop using bots developed in the past, even if you upgrade. It is good to be able to manage flexibly, but since there are many types of permissions, it would be helpful if a set could be created to some extent.

What recommendations would you give to someone considering this product?

Recommended if you give importance to management, such as enterprise-wide implementation. However, the cost is a bit higher. You can deploy it on a single machine or in the cloud for high availability and scalability. I searched for a while to find something that would satisfy my needs and finally found it with Verify Access.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Yamato O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Innovative and practical automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Talking about automation is talking about this system, mainly because it has been one of the most used for years and standing out for its bot programming that is more understandable by professionals, so this would be one of its greatest virtues without counting its constant actions and systems of powerful security for better work results

What is your favorite aspect of this product?

It is a system known for improving the delivery of management and performance reports, since this tool has bots that, attended or unattended, can be in charge of constantly repeated tasks, in the organization and that reduce the costs of training new personnel or downloads of New applications

What do you dislike most about this product?

I have no problems with this robotic system, I consider that for my tasks it is quite functional

What recommendations would you give to someone considering this product?

There are many functions that can be performed with this tool, such as customer service, sales analysis, information dissemination, security and much more. This type of system is labor evolution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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