Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Natural Language Processing

83

Real-Time Debugging

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Reviews

Robert L.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Provides tremendous opportunity to create value

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Integration of the platform - focus around AI/ML Power of IQBot On v11.3 - but can't wait to get on A2019 - intuitive development (citizen developer), discovery bot, MSFT integration

What is your favorite aspect of this product?

IQBot - the power of teaching and learning vs being "told"

What do you dislike most about this product?

Struggled with the AA vs IBM relationship

What recommendations would you give to someone considering this product?

Take the time to understand the product and the capabilities to identify the business value... then build the mandate, governance, and processes around driving and realizing monetary and non-monetary benefits.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Zachary H.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Easy to use with a lot of resources!

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere is really the only product I have used. I tried Autoit and I never really stuck with it; however, I really like the Drag and Drop features in Automation Anywhere and found the development pretty straight forward with someone who has not used developed Bots before.

What is your favorite aspect of this product?

My favorite aspect about the product is the amount of resources that are available; both on a formal and informal level. A lot of development is posted on the Community and the Bots from the Bot Store give you ideas on how the product is used. Real examples where pertinent to my development and understanding of the product. It is also worth noting we used a third party for initial bot and implementation. We took a complicated process and used that learning process (along with the code) to build other Bots.

What do you dislike most about this product?

In my current state there isn't much that I dislike about the product. Most of the problems that I find is on the business side and not the technical side.

What recommendations would you give to someone considering this product?

Take everything with a 'grain of salt'. It is a great and intuitive product; however, it is not perfect. No software is perfect. The product will need to be monitored and taken care with someone that has a deep understanding so when critical processes break, they can be fixed in a timely manner. The Bots will do what you tell it, and when processes take minor changes without communication that is when issues will arise. Perfect your processes before you implement your Bot, do not use the Bot to fix a broken process!

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Respectful
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2020

still need enhancement

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Caring

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