Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Natural Language Processing

83

Real-Time Debugging

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Reviews

Bliss C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Leading Robotic Process Automation software

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

It has robust bots that ease all sorts of business automations such as workflow and marketing.

What is your favorite aspect of this product?

I like that Automation Anywhere helps me to automate alomost 80% of sales and marketing obligations. Workflow automation is another thing that I like too.

What do you dislike most about this product?

Automation Anywhere is overwhelming to customize all features on it.

What recommendations would you give to someone considering this product?

To consult the vendor customer success team in case they encounter issues cuatomizing AA.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2020

Goo automation tool with good features

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Richard C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

It makes my daily work easier.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

It is a simple and accurate tool that allows to automate cumbersome and extensive tasks, improves the performance of employees who use it because it is very easy to create bots and put them to perform the required task.

What is your favorite aspect of this product?

Because it is so easy to create bots with this platform, it saves me time that I can spend on more complex and important tasks. It has a website with many videos and guides to get you started.

What do you dislike most about this product?

Image recognition can be poor at times.

What recommendations would you give to someone considering this product?

What should be done when adopting this tool is a quick training of the staff, in our company time was dedicated and the online videos helped to make more and more employees interested in its use.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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