Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Natural Language Processing

83

Real-Time Debugging

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Reviews

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Good product with minor improvements opportunities

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Efficient Service
  • Saves Time
  • Respectful

Gabriel F.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy to use, fast implementation.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Excellent customer support !

What is your favorite aspect of this product?

Easy to use, intuitive/straightforward way of developing the automation script.

What do you dislike most about this product?

The product provides an easy way to develop automation, just a few hours of training is enough to build the bots. But being easy to develop does not mean that the bots developed are resilient, the process can start failing because the script was not properly built.

What recommendations would you give to someone considering this product?

Invest in training, make sure that the developers assigned to the initiative have a deep understanding of the product features and they know how to build resilient bots. Create an automation culture and methodology, make sure that the right documentation is always created, rather than just start automating the processes right away.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service
  • Role: Finance
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Benefits realized but poor product roadmap

Likeliness to Recommend

5 /10

Pros

  • Respectful
  • Saves Time
  • Effective Service
  • Caring

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Inspiring

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