Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

84

Natural Language Processing

83

Real-Time Debugging

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

84

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Reviews

John G.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Deep data analytics to reduce workloads on the fly

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

I have used AA in my last company having to carry out software implementation supervision with AA staff. I can only speak well since it has everything that an RPA is asked for, it facilitates automatic data transmission to have details of our clients, what benefit each one brings and what percentage leaves us in the company, all through the automation with the SAP environment. We improve our databases, response times between departments, improve our forecasts and increase ROI.

What is your favorite aspect of this product?

Perfect solution for companies, it is implemented in a very short time thanks to a perfectly organized and qualified work team. It automates and speeds up processes, as an example, there is a decrease in time in previously set tasks. It facilitates collaboration between team members by reducing the workload.

What do you dislike most about this product?

It does not have an optimal password manager to use the application, and it also does not have integration with the main operating systems in terms of antivirus. Difficulty to use with the Cloud tool that we have in the company.

What recommendations would you give to someone considering this product?

Automation Anywhere Shortens distances and improves the efficiency of companies by automating processes, it can be focused on any field, software development, improvement of worker performance, connections with IOT.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vanessa C.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Automation Anywhere RPA

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

This RPA software easily adjusts to changing environments, movement in icons or buttons, differences in screen sizes, and a host of other variables. RPA tools are designed to complete tasks, to complete processes, including complex ones that require thousands of lines of script to automate. Intended to be used at the enterprise level, RPA software is best when deployed company-wide and allows multiple departments to focus on value-added work not just on a single computer running a single macro.

What is your favorite aspect of this product?

We uncover risk, fraud and control anomalies when they occur, and alert staff to prevent them. Ensures comprehensive regulatory compliance and we maintain legal requirements and/or corporate SLAs

What do you dislike most about this product?

If we automate our business ahead of time or without a real need, we could have trouble recouping our investment because the new equipment would not be making a profit. Technological advances are also a variable to take into account, especially in the case of computer programs. Technology changes every day and in a few years we may have to invest in an upgrade or different software.

What recommendations would you give to someone considering this product?

Thanks to this RPA we carry out an analysis of our suppliers' invoices, digitization through OCR and data integration, it also helps us control new users in Vmware, control new email accounts or passwords for our employees

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Walter D.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Top tier RPA

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

With the help of AA we get control of our data, and we use it to reach conclusions that allow us to make decisions based on events and not on intuitions. It helps us get better data from our Excel databases and from the SAP environment. In addition, we improve the general performance of our business and analyze our deficiencies and opportunities. We also make future predictions.

What is your favorite aspect of this product?

AA helps us: Detect problems in our work workflow. Improve operations. Discover new business opportunities. Reduce times in the execution of processes, prioritizing the most profitable actions. Discover new processes and reduce time in Sap. Increase the satisfaction of our users. Define the automation of our processes.

What do you dislike most about this product?

It is only effective if we have access to the information of all the applications in our system and we can carry out our processes and identify possible improvements.

What recommendations would you give to someone considering this product?

It is very important that our data always provide us with a true picture of our organization. I recommend for companies that use different technologies to record their activities (ERP, CRM, BPM, ...), and each of them has large amounts of data, so it is necessary to have a tool that has connectors that make integration possible. in a simple way, and that in this way we can access a uniform description of the data, this is where Uipath process mining creates solutions for companies.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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