Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Natural Language Processing

83

Real-Time Debugging

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Reviews

Thelma L.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Robust automation software

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Automation anywhere is an outstanding RPA because of the robust features it offers and the advanced machine learning ability. It also has an appealing interface with top-notch customization for your team.

What is your favorite aspect of this product?

In my course of use of Automation Anywhere RPA I have enjoyed the versatility of the AI bots. They utilize history well to provide more personal experiences. The bots have been deployed on our website to improve customer experiences- basically our customers interact with us anytime. Other features I particularly appreciate because of their efficiency are - invoice processing, automation of excel and the service desk automation.

What do you dislike most about this product?

We have had issues before with the OCR data accuracy. I also submit that there are quite limited software that integrate well with Automation Anywhere RPA. Besides that, other features work well.

What recommendations would you give to someone considering this product?

Automation anywhere is the ideal tool to perform the repetitive monotonous tasks capable of being done by robots. I would post an Automation anywhere recommendation to companies looking for a powerful software to handle both their simple and complex duties - Other financial services companies to embrace the tool in seamless backend automation of invoices, for instance.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Julie S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Eficient and easy to use.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Bot creation is simple; no technical knowledge is required. AA provides numerous automation opportunities while lowering business expenses by automating applications and freeing up man-hours. Bots for simple tasks don't take much time or expertise to create.

What is your favorite aspect of this product?

It reduces the amount of time and effort required to create bots. It is simple to use, even for those who are new to automation tools. It offers a free trial as well as editions for creating bots at the same time.

What do you dislike most about this product?

There is nothing to dislike, we have had no problems with this platform.

What recommendations would you give to someone considering this product?

It greatly improves the competitiveness of the company that implements it, I recommend a feasibility study and use of the free trial.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Marcos C.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Excelent platform

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

It automates complex tasks, is simple to use, and has a strong and user-friendly interface. The ease with which processes can be automated makes it a very appealing option, and the cost is very low when compared to other RPA platforms.

What is your favorite aspect of this product?

I like the feature that allows me to easily create complex automated processes and extract data. However, its best feature, in addition to other functions and integration with other tools, is the automation of robotic processes.

What do you dislike most about this product?

There is nothing that I consider negative about this platform.

What recommendations would you give to someone considering this product?

It is a very complete RPA platform and offers a free trial.

Pros

  • Trustworthy
  • Saves Time
  • Respectful
  • Client Friendly Policies

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