Automation Anywhere, Inc.

Automation Anywhere

Composite Score

8.8 /10

CX Score

9.1 /10

182 Reviews Write a Review

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What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details

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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

13 Top Rated Features

2022

Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative

4% Neutral

94% Positive

Pros

Helps Innovate
Trustworthy
Saves Time
Respectful

Feature Ratings

Average 84

Central Deployment

Code-Free Programming

Action Logging

Exception Handling

Concurrent Work

Performance Monitoring

Natural Language Processing

Real-Time Debugging

Sentiment Analysis

Distributed Work

Optical Character Recognition

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Automation Anywhere Screenshots

Automation Anywhere Downloads

casestudy-granite

Case Study NHS Newcastle

Case Study-Emaar

CaseStudy-Cloudera

Automation Anywhere Videos

Automation Anywhere Reviews

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Remarkable and Efficient Automation Platform.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kuldeep .

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2022

Amazing product for IT and Business Automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Its Durability and efficiency of any processes that are created on this platform are way better than any other automation software that we may have used. Its UI is pretty much clean and Intuitive.

What is your favorite aspect of this product?

Code-free or Low code capabilities.

What do you dislike most about this product?

It sometimes hands during pdf documents processing.

What recommendations would you give to someone considering this product?

I think it is overall a good product to go with if you are looking for better automation software. Few flaws are always there if you pick any software.

Pros

Reliable
Trustworthy
Unique Features
Saves Time

Venice C.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

RPA that perfectly adapts to any company

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

We use AA services to connect our Excel database to the application. In an automatic and automated way we control the entire business process knowing at all times the work done by each user. Through the mobile application it allows us to control, manage and monitor the operation of AA through a cloud system with access from anywhere. We are currently working on creating more modules to get better performance from our resources.

What is your favorite aspect of this product?

It adapts perfectly to our main technologies, SAP, Oracle, Microsoft Dynamics, Sharepoint, Legacy Systems, Emulated Terminal, Citrix, RDP, DOS, Scada, Databases, CRM, ERP, HR Systems...Microsoft Office365. This RPA costs a fraction of an FTE and can work 24/7/365, which translates into a cost reduction of 35-65% for our onsite operations processes and 10-30% in offshore processes.

What do you dislike most about this product?

AA statistics and reports are difficult to understand for a new user. The calendar and remote management must be improved due to design flaws.

What recommendations would you give to someone considering this product?

AA is a tool to automate processes within companies. This tool aims to automate repetitive tasks and thus eliminate human intervention. Ensures the company better results.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Automation Anywhere

What is Automation Anywhere?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Automation Anywhere Ratings

87 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Automation Anywhere?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Exception Handling Bots take specific standard actions based on unexpected conditions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Real-Time Debugging Identifying errors in process while bot is working.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Automation Anywhere Screenshots

Document Automation

Cloud Native Platform

Process Discovery

AARI

Automation Anywhere Downloads

casestudy-granite

Case Study NHS Newcastle

Case Study-Emaar

CaseStudy-Cloudera

Automation Anywhere Videos

Automation 360 | Automation Anywhere Intelligent Automation Platform

What is RPA?

Automation Anywhere Reviews

Remarkable and Efficient Automation Platform.

Likeliness to Recommend

Pros

Kuldeep .

Amazing product for IT and Business Automation

Likeliness to Recommend

Pros

Venice C.

RPA that perfectly adapts to any company

Likeliness to Recommend

Pros

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Feature Ratings

Central Deployment

Code-Free Programming

Action Logging

Exception Handling

Concurrent Work

Performance Monitoring

Natural Language Processing

Real-Time Debugging

Sentiment Analysis

Distributed Work

Optical Character Recognition

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training