Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
90%
Conflict Resolution:
93%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

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2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Out of the box integration

88

Automation Orchestration

88

Cloud Hosting

88

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

85

Concurrent Work

83

Performance Monitoring

83

Natural Language Processing

83

Real-Time Debugging

83

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Breadth of Features

83

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

79

Automation Anywhere Reviews

Sreenath V.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

User-friendly and accelerates automation

Likeliness to Recommend

5 /10

What differentiates Automation Anywhere from other similar products?

Code-free technology that accelerates automation

What is your favorite aspect of this product?

No/less training to IDP

What do you dislike most about this product?

IQBot is one of my favorite features in Automation Anywhere, but it can sometimes experience performance issues with large input files. This can lead to longer processing times and delays for other learning instances.

What recommendations would you give to someone considering this product?

While Automation Anywhere is an excellent choice for beginners due to its user-friendliness, the cost of the licensing can be a barrier for some. However, if budget allows, Automation Anywhere's comprehensive support team is available 24/7 to assist users at every stage of their journey

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Reliable
  • Less Efficient Service
  • Less Effective Service

Thabo R.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Robust RPA platform with user-friendly interface.

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere offers a user-friendly interface that caters for both technical and business users.

What is your favorite aspect of this product?

Automation Anywhere offers a wide-range of pre-built bots and connectors, accelerating automation developments.

What do you dislike most about this product?

So far steep learning curve for complex automation development.

What recommendations would you give to someone considering this product?

The platform is user-friendly. The platform has strong emphasis on task-based automation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nitin M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Leader in RPA industry.

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

It’s rich availability of prebuilt bots in bot store across various type of application automation, ability to incorporate latest AI and ML features for intelligent automation and AARI framework which helps human, bot and process interface makes it stand out of the crowd. Easy plug and play actions for implementing low code automation solutions and works with wide range of applications, OS and tools.

What is your favorite aspect of this product?

Intelligent automation where one can leverage AI/ML capabilities, copilot which save lot of time in building the solution, bot store with rich prebuilt templates for various applications automation, defining industry best practices template for bot building and customizable bot insight dashboard creation ability. Also hassle free bot deployment across different environments.

What do you dislike most about this product?

Its capability to work with different programming languages or scripts to get the work around can be improved.

What recommendations would you give to someone considering this product?

It’s a great low code no code automation solution development, deployment tool which works with almost all type of industry and support all type of automation solutions.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

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