Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Natural Language Processing

83

Real-Time Debugging

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Reviews

Maria T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Technological tools that understand the user

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

I like it because the tool does not compete with the functions that the user can do. This means that it is more of a solution to carry out more tasks in less time than to replace the user. I consider that the tool is useful from the first moment and allows to reduce possible costs assumed by the failures that may occur, in addition to the fact that this tool is very flexible compared to others of its type

What is your favorite aspect of this product?

I like it because I can see even by easily interpreted metrics the results chosen by this tool yes, well I implement it to maintain constant contact with clients in emails and websites, this tool can even record my access time for me something that gives me a bit more time to start my daily tasks

What do you dislike most about this product?

I like the tool, I have been using it for more than two years and it has worked well for me, it has not failed me

What recommendations would you give to someone considering this product?

The tool, more than being an automation of tasks, is a solution that increases the workflow in the organization, so implementing it in large organizations would be much more recommended and usable

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Mohamed C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Automation Anywhere helps with cloud integration.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

I can swiftly identify issues and implement solutions because I have a transparent understanding of the efficiency of my production workflow. Process Mining is an essential tool for digital transformation in the modern day, and IBM did an excellent job with this one. As a result, I make it a point to recommend it to virtually every customer who comes into our network, regardless of whether they are interested in IT services or marketing.

What is your favorite aspect of this product?

I rely on Automation Anywhere when it comes to assisting both smaller and larger clients of my organization in the transition from manual to automated digital operations. As soon as we have finished installing it for a client, I will be able to quickly link it to their ERP system. After that, I will immediately begin collecting data and performing in-depth analysis, which will provide me with the intelligence I require to assist my client in making more informed decisions.

What do you dislike most about this product?

It is important to test your final product thoroughly after deploying any integration solution you use in your project. For instance, if you're making a sizable cloud-based software application, it's a good idea to consult with experts and map out the process in advance so that you know roughly what to expect and how to proceed when the time comes for deployment. Because of the potential for mistakes, this may get complicated. In such a case, how do you guarantee accuracy? If you don't know the first thing about coding or integration solutions, a simple answer is to hire a professional development team.

What recommendations would you give to someone considering this product?

It's never simple to grow without the correct tools, and our clients were experiencing a lot of difficulties with procurement, purchasing, and paying as a result. To overcome the difficulties associated with expanding an organization, businesses must use Process Mining and Robotic Process Automation as part of their digital transformation strategy. However, we might examine these processes—buying, ordering, billing, and paying—in isolation. Utilizing IBM's Process Mining, we were able to help our clients finally resolve years of issues with their purchasing, inventory management, and invoice processing.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Alan S.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Gives peace of mind by automating the task

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

It has a simple UI and drags drops option. The automation assists me in making data entry work automatically rather than manually. Furthermore, email sharing in the form of batch data with only a name change is now easier to send with RPA.

What is your favorite aspect of this product?

I like this tool for a variety of reasons. The user interface is good, friendly, and simple to use. I also like that we can record processes and convert and share them. I also appreciate its versatility in that I can use it online without having to download anything, thanks to cloud automation. Within the software, anyone can create and program bots.

What do you dislike most about this product?

There are some minor limitations, as I've noticed that both the community and licensed versions occasionally stop and continue to load as deploying bot. The price is also high that burdening us, therefore, I wish it would be less.

What recommendations would you give to someone considering this product?

Manual processes exist in many areas, such as sending emails, and reports, creating presentations, and so on. With Automation Anywhere, we were able to automate all of these processes. Automation Anywhere is well suited for almost all types of application automation.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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