Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Natural Language Processing

83

Real-Time Debugging

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Reviews

Hritik M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use and cost effective.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

AA is based on clients server architecture where every nodes is either a client or server . It is very easy to use and understand and provide many features as compared to others.

What is your favorite aspect of this product?

It is code free so that I like most and the response on the AA support team .

What do you dislike most about this product?

Some times the user interface is lacking.

What recommendations would you give to someone considering this product?

This product is very user friendly and cost effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Daniel R.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Automation Anywhere is a user-friendly solution

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

We could automate processes without human interaction, employing artificial intelligence in an approachable manner. Being a no-code/low-code environment makes it convenient for beginners. The platform's stability improves with each upgrade. The mistake rate is much reduced compared to previous solutions, and the outcomes provided by the services are excellent.

What is your favorite aspect of this product?

I particularly like how easily I can create the bot area and custom command capabilities for complex cases. The fact that Automation Anywhere-RPA may be used with either fully automated processes or with a human's help at any step of the way is its greatest strength, in my opinion. It also has an excellent user interface that is easy to pick up for anybody.

What do you dislike most about this product?

This RPA tool is best suited for users with some programming experience under their belts; those without experience may run into trouble, and the OCR might need some fine-tuning. Minor problems will always be there, regardless of the methods used. Developers should reduce the time required to get through to a support rep.

What recommendations would you give to someone considering this product?

It's easy to implement; thus, it may be a good fit for and affordable for small and medium-sized organizations. To save money on implementation, I think you should use this tool since it is fantastic, and you can learn all you need to know on the platform. This RPA is excellent for businesses that deal with large amounts of data and routine tasks.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Cindy R.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The most effective RPA system

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Compared to other RPA solutions, I felt that Automation Anywhere was the most user-friendly and flexible. The created bots are very scalable and almost error-free. Pricing is competitive with other leading RPA solutions. With the latest cloud version of A360, you may use it on any device so long as it has an internet connection.

What is your favorite aspect of this product?

I like this tool since it demonstrates its potential and is cloud software and one of the finest in the industry. Automation Anywhere's many AI and machine learning programming features aid us in managing the workflow with many functionalities. It also supports both monitored and unmonitored deployments.

What do you dislike most about this product?

While it does have its share of debugging quirks, in comparison to other RPA, I see this as its sole major drawback. The fact that the AA developer often has to resort to developing an external VB script is distasteful. Thus far, I haven't had any significant problems using this AA utility.

What recommendations would you give to someone considering this product?

Automation Anywhere is excellent because it is easy to set up, is very accurate, and can be used to automate PDF and image documents. It is a perfect app for individuals with minimum technical skills. Automation Anywhere is the greatest RPA that has been utilized, and I strongly advise using it for any significant RPA initiatives.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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