Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Natural Language Processing

83

Real-Time Debugging

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Reviews

Anik T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Amazing Features and Easier Implementation

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere stands out for its cloud-native platform, which makes it easy to scale and maintain automations. It also integrates AI with IQ Bot to handle unstructured data, offers both attended and unattended bots for flexible automation, and provides AARI, a user-friendly interface for non-technical users. With its Bot Store for pre-built solutions and real-time insights through Bot Insight, it’s designed to be both powerful and accessible.

What is your favorite aspect of this product?

One of my favorite aspects of Automation Anywhere is its **cloud-native design**. It makes automation incredibly flexible and scalable without the need for heavy infrastructure. Plus, the ability to easily integrate AI through tools like **IQ Bot** allows for more intelligent, data-driven automations, making it a powerful tool for handling both simple and complex tasks. This combination of cloud scalability and smart automation really sets it apart for me.

What do you dislike most about this product?

One thing that can be a bit challenging with Automation Anywhere is that its advanced features, like IQ Bot or AI integration, sometimes require a steep learning curve for new users. While it’s powerful, getting the most out of the platform can take time and effort, especially for teams that aren’t as familiar with RPA or AI.

What recommendations would you give to someone considering this product?

If you’re considering Automation Anywhere, I’d recommend starting with a clear plan for how you want to use it. Take advantage of the training resources they offer because some of the more advanced features, like IQ Bot and analytics, can take time to master. Also, think about scalability—if you’re planning to grow your automation efforts, the cloud-native setup makes it a great choice for long-term flexibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohit G.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Great tool & Easy to build Automation in no time!

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

User friendly interface, the platform is easy to develop, deploy, and manage bots without needing extensive coding experience. Integration with multiple systems - the platform integrates with existing systems and applications, which has made it easier to implement automation

What is your favorite aspect of this product?

The platform has allowed our teams to streamline and scale our automation efforts over the last few years. Team has proven to be a realizable partner for our enterprise implementation.

What do you dislike most about this product?

Browser loading time and sometimes very buggy unwanted failures with dynamic object license are not flexible.

What recommendations would you give to someone considering this product?

It allows a flexible integrations with various tools. Automation Anywhere is a powerful platform that has enabled us to create solutions to problems that cannot be solved with standard integration platforms.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Rohit Kumar G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Overall good prduct, but enhancements are required

Likeliness to Recommend

7 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere offers a lot of special features that are absent from other tools. Example: IQ Bot can read invoices, extract relevant data, and process them, even when formats differ across documents.

What is your favorite aspect of this product?

The IQ Bot for AI-driven cognitive automation, which enables the analysis of unstructured data, is my favorite feature of Automation Anywhere.

What do you dislike most about this product?

Although the platform has a lot of power, users who lack technical know-how or appropriate training may find the initial setup, customization, and troubleshooting difficult.

What recommendations would you give to someone considering this product?

To understand sophisticated features like IQ Bot, spend money on certification and training. Use pre-built bots from the Bot Store, and make sure your infrastructure is compatible with its cloud-native features to support scaling.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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