Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

84

Natural Language Processing

83

Real-Time Debugging

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

84

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Reviews

Kristi J.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Higher efficiency in processes through automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Coders and programmers may quickly automate time-consuming activities with the Automation Anywhere Platform. When contrasted to other products on the market, Automation Anywhere is highly robust and its interface has an amazing edge over competitors' software in that it expedites the design and management process. It offers functions like drag-and-drop fields, which is quite helpful.

What is your favorite aspect of this product?

The features that appeal to me the most are its cloud-based automation platform, user-friendly interface, and simple implementation in our business. A straightforward Bot that automates email sending is one of the things that attracts me the most because it helps higher levels and has an easier method for a beginner to understand.

What do you dislike most about this product?

Charts, sets, and other types of parameters cannot be shown using the dialogue box; only Chord parameters are permitted. Unfortunately, OCR cannot be used for document automation since complex documents constantly undergo approval.

What recommendations would you give to someone considering this product?

Automation Anywhere is best for programmers and developer which allow them it easily begin by designing bots to automate labor-intensive processes. This is a technology that does more than just automate labor-intensive jobs. The one that also reduced working hours and overall costs while boosting efficiency, optimizing operations, and reliability.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Balaji V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

IQ Bots required improvements for template driven

Likeliness to Recommend

7 /10

What differentiates Automation Anywhere from other similar products?

Cloud based development, implementation and support...

What is your favorite aspect of this product?

Pathfinder community of Automation Anywhere .

What do you dislike most about this product?

Queue concepts require deployment for each no# of item it's executes.

What recommendations would you give to someone considering this product?

Definitely IQ Bots and Queue concepts they need to improve to compete with other RPA tools vendors.

Pros

  • Efficient Service
  • Caring
  • Acts with Integrity
  • Trustworthy

Cons

  • Vendor's Interest First
  • Under Delivered

Frank R. C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Management and operation are essential

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

I think the system and application analysis is better than other products. Also, in the past, the development screen was a little closer to the engineer, but the addition of the flowchart has made it easier to continue development on-site. It has also made it easier to penetrate when educating. In particular, by including the management function from the beginning, it was possible to use the program activation and execution functions even in a small startup, considering the future development landscape.

What is your favorite aspect of this product?

Until now, many departments used RPA at the start of the job, which involved time adjustment and lead time, but now that scheduling and trigger execution can be performed, it is possible to fully automate tasks that are not in a hurry to do so.

What do you dislike most about this product?

It was not necessary to deal with version upgrades, but there were quite a few bugs and glitches, so you should not stop using bots developed in the past, even if you upgrade. It is good to be able to manage flexibly, but since there are many types of permissions, it would be helpful if a set could be created to some extent.

What recommendations would you give to someone considering this product?

Recommended if you give importance to management, such as enterprise-wide implementation. However, the cost is a bit higher. You can deploy it on a single machine or in the cloud for high availability and scalability. I searched for a while to find something that would satisfy my needs and finally found it with Verify Access.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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