Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
90%
Conflict Resolution:
93%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

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2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Out of the box integration

88

Automation Orchestration

88

Cloud Hosting

88

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

85

Concurrent Work

83

Performance Monitoring

83

Natural Language Processing

83

Real-Time Debugging

83

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Breadth of Features

83

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

79

Automation Anywhere Reviews

Lisa G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Automation anywhere is an efficient program

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Its Automation Anywhere Robotic Interface works as a bridge to overcome the gap between the back office and the front office. Its AARI supports us in interacting with boots through a conversational interface, blended attended automation, and unattended automation for smoother workflows. It also offers a comprehensive integration with external sources and powerful applications.

What is your favorite aspect of this product?

Its cloud-native approach creates ease of deployment and scalability without any additional stock in infrastructure. It has proved a game-changer for my business as we were searching for software to modernize our workflow swiftly, hence reducing the time we usually spend on setup. Also, cognitive capabilities such as processing unstructured files through IQ bots, make it versatile for automating complex workloads.

What do you dislike most about this product?

There are not any considerable downsides except for minors. It is a great automation tool with high flexibility and is favorable for all scales of businesses. It is also very user-friendly and hence accessible for beginners as well as for experts.

What recommendations would you give to someone considering this product?

The automation of Automation Anywhere is not like “set it” and “forget it”. It demands regular check-in of performances as bots sometimes encounter performance issues when the process transforms and the system takes a new step while functioning.

Pros

  • Performance Enhancing
  • Effective Service
  • Caring
  • Altruistic

Ashok K.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Great product to start your automation journey

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Less configurations required as it's started from browser.

What is your favorite aspect of this product?

It's user friendly and easy to learn.

What do you dislike most about this product?

Less flexible to customize

What recommendations would you give to someone considering this product?

It's very good for low hanging fruits ROI

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Ganesh M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent Product it's automate task faster

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Centralized Control Room. Ease of Integration

What is your favorite aspect of this product?

Centralized Deployment Multi server Architecture

What do you dislike most about this product?

It's Lags when recording some elements continuously

What recommendations would you give to someone considering this product?

Overall it's a good product with quick support

Pros

  • Enables Productivity
  • Effective Service
  • Caring
  • Saves Time

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