


What is Automation Anywhere?
Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 93%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Helps Innovate
- Trustworthy
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Out of the box integration
Automation Orchestration
Cloud Hosting
Central Deployment
Code-Free Programming
Exception Handling
Action Logging
Concurrent Work
Performance Monitoring
Natural Language Processing
Real-Time Debugging
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Document Automation

Cloud Native Platform

Process Discovery

AARI

Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Automation Anywhere Reviews
Susan M.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2023
Perfect for automating repetitive tasks.
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
The issue was that we needed a large number of people to complete simple activities; these individuals are difficult to locate, they change positions frequently, and we can perform our job with fewer personnel in the end. Automation Anywhere is largely used to minimize repeated mistakes by automating repetitive processes and document generation. It has a macro recorder for monitoring and recording activities taken to generate logic, and you don't have to execute a series of sequential operations; the tool will do it based on how you work on your system.
What is your favorite aspect of this product?
I enjoy the simplicity of use, its functionality is fantastic through easy UI navigation, and interaction with other systems is simple. Automation Anywhere is very well structured to get you started with RPA, I loved its numerous functions in a single user interface, and it is simple to use. Repetitive processes may be automated without human interaction, allowing staff to focus on higher-value tasks rather than regular repetitive chores. The drag and drop technique allows you to create and deploy a bot for any difficult activity with only a basic understanding of coding.
What do you dislike most about this product?
So far, I have not encountered any serious concerns with this program; nevertheless, little issues will always exist and will be encountered if we utilize any tool. Furthermore, it is natural that when you begin utilizing a new product or platform, you must consider that there will be a learning curve and that some investment will be required to attain your goals.
What recommendations would you give to someone considering this product?
I propose this program since it is extremely good, and you may train on its platform with a lot of resources and save installation expenses. It offers a straightforward integration procedure and may be a useful and cost-effective solution for small and medium-sized organizations. It is a superb RPA solution since it is fully documented and has an outstanding UI. It is a highly helpful and intuitive tool that is simple to use; it has been fantastic for both professionals and non-developers; we were able to automate operations without human interaction utilizing artificial intelligence in an accessible manner, reducing failures.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.

Sanket G.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Fabulous Product.
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
I am using this software from last 2 years and as per my opinion this software is useful in scaling of the BOT and as well it's features of intelligent document processing and as well it's easy to learn
What is your favorite aspect of this product?
It's easy to learn and having lot of Bot packages available in bot store.
What do you dislike most about this product?
Sometimes there are extension crash issues happening in latest versions and along with that there should be improvement in UI elements automation
What recommendations would you give to someone considering this product?
I am personaly using this software and will definitely will recommend it at any time as automation solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Rohit Kumar G.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Overall good prduct, but enhancements are required
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Automation Anywhere offers a lot of special features that are absent from other tools. Example: IQ Bot can read invoices, extract relevant data, and process them, even when formats differ across documents.
What is your favorite aspect of this product?
The IQ Bot for AI-driven cognitive automation, which enables the analysis of unstructured data, is my favorite feature of Automation Anywhere.
What do you dislike most about this product?
Although the platform has a lot of power, users who lack technical know-how or appropriate training may find the initial setup, customization, and troubleshooting difficult.
What recommendations would you give to someone considering this product?
To understand sophisticated features like IQ Bot, spend money on certification and training. Use pre-built bots from the Bot Store, and make sure your infrastructure is compatible with its cloud-native features to support scaling.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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