Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
90%
Conflict Resolution:
93%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

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2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Out of the box integration

88

Automation Orchestration

88

Cloud Hosting

88

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

85

Concurrent Work

83

Performance Monitoring

83

Natural Language Processing

83

Real-Time Debugging

83

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

79

Automation Anywhere Reviews

Martin O.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Reliable automation platform for all users.

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere comes with a simple user-interface and this allows for its usage across board without any difficulties.

What is your favorite aspect of this product?

Automation Anywhere has enhanced how we work allowing us to complement the efforts of our human workforce and this has served to grow our portfolio. It has contributed in improving our service delivery by enabling us avoid repetitive tasks that served to slow hoe we relate with clients and stakeholders. Automation Anywhere is affordable and this ensures that we are able to use within the set budget and avoid inflating our operating costs.

What do you dislike most about this product?

It has been reliable and we've not had any cases where it became stressful to use it in our organization.

What recommendations would you give to someone considering this product?

Automation Anywhere is solid and it will bring automation closer to you and this will grow how you work and in the end grow your portfolio and profitability.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hemant G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Just Awesome: A end to end automation solution.

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Its newer version is completely cloud based which makes it a suitable product for automation as it could be configured easily on any device.

What is your favorite aspect of this product?

The best part of it is its customer support and its capability to be an end to end automation tool which also supports many programming languages and API.

What do you dislike most about this product?

Its completely cloud based so without internet its not possible to work with it and also for system based automation its not suitable.

What recommendations would you give to someone considering this product?

From my side i would highly recommend it to those who are looking for an end to end automation tool which is completely cloud based so you don't need to worry about memory anf making configuration again and again

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Bharathesh H.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use and faster automation

Likeliness to Recommend

7 /10

What differentiates Automation Anywhere from other similar products?

Code free technology and faster automation

What is your favorite aspect of this product?

Click and drag features

What recommendations would you give to someone considering this product?

Learn the product well

Pros

  • Performance Enhancing
  • Trustworthy
  • Helps Innovate
  • Reliable

Cons

  • Slower Product Innovation

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