Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Real-Time Debugging

83

Natural Language Processing

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

80

Automation Anywhere Reviews

Susan M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Perfect for automating repetitive tasks.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

The issue was that we needed a large number of people to complete simple activities; these individuals are difficult to locate, they change positions frequently, and we can perform our job with fewer personnel in the end. Automation Anywhere is largely used to minimize repeated mistakes by automating repetitive processes and document generation. It has a macro recorder for monitoring and recording activities taken to generate logic, and you don't have to execute a series of sequential operations; the tool will do it based on how you work on your system.

What is your favorite aspect of this product?

I enjoy the simplicity of use, its functionality is fantastic through easy UI navigation, and interaction with other systems is simple. Automation Anywhere is very well structured to get you started with RPA, I loved its numerous functions in a single user interface, and it is simple to use. Repetitive processes may be automated without human interaction, allowing staff to focus on higher-value tasks rather than regular repetitive chores. The drag and drop technique allows you to create and deploy a bot for any difficult activity with only a basic understanding of coding.

What do you dislike most about this product?

So far, I have not encountered any serious concerns with this program; nevertheless, little issues will always exist and will be encountered if we utilize any tool. Furthermore, it is natural that when you begin utilizing a new product or platform, you must consider that there will be a learning curve and that some investment will be required to attain your goals.

What recommendations would you give to someone considering this product?

I propose this program since it is extremely good, and you may train on its platform with a lot of resources and save installation expenses. It offers a straightforward integration procedure and may be a useful and cost-effective solution for small and medium-sized organizations. It is a superb RPA solution since it is fully documented and has an outstanding UI. It is a highly helpful and intuitive tool that is simple to use; it has been fantastic for both professionals and non-developers; we were able to automate operations without human interaction utilizing artificial intelligence in an accessible manner, reducing failures.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Nicholas G. P.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to implement helped automate repetitive tasks

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere RPA is a technology that has grown in effectiveness and use for us over time; we are constructing automations and mining data to detect defects and address problems. Run bots every time a new applicant joins, and send the results to the Manager, we were hoping to streamline our procedures when we discovered Automation Anywhere RPA, It was the finest thing that could have occurred because we achieved excellent results while saving time and money.

What is your favorite aspect of this product?

There are pre-existing bots in many departments that we can quickly install and start our project with; the setup procedure is simple when compared to other RPA bots. Although using Automation Anywhere takes some technical knowledge, coding skills are not necessary, I appreciate that the learning curve is short. I also like that its UI and capabilities allow for easy automation, finally, its reporting is excellent and provides me with a clear picture of each operation. Bots work, which is fantastic.

What do you dislike most about this product?

When it comes to integrating Automation Anywhere with 3rd party programs, there are some restrictions; occasionally, the results from excel sheets and image files are inaccurate; the license cost for small businesses can be high; and as freelancers, we are occasionally dissatisfied with some automations that are more complex and it is challenging to avoid mistakes that can harm the entire project.

What recommendations would you give to someone considering this product?

If you want to automate repetitive tasks in your business and save time and resources, Automation Anywhere RPA may be an option for you, even though it may seem challenging to do so. I would recommend it to anyone, whether you are a beginner or not, because you can really learn a lot of interesting things with this software, recognize that you need not worry; it is too simple. The greatest service and training staff is available for Automation Anywhere RPA, simple to use since it comes with a built-in template that allows you to get started with the tool straight away.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Beatrice S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Great RPA tool for process automation.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

I eliminated the most typical routine operations, such as preparing receipts and purchasing orders for our financial reactions. I appreciate its monitoring capabilities; following a certain method is straightforward, and I can even create reports in real time. Often, I receive a big volume of data that must be manually saved in earlier periods. We mostly utilize Automation Anywhere for staff performance reviews. We used to do it manually with an excel sheet. Currently, we've built our new workflow with bots from We employed automation to make our lives simpler.

What is your favorite aspect of this product?

It has many special server features and functionality, which has made it easier for us to process documents; we no longer need to search for customer data from other sources; we feel secure because we store all customer information in your IQ bot and can quickly send quotes to our customers if necessary. Our colleagues' reliance on us in our everyday responsibilities has been completely diminished, our projects are finished on schedule and with correct results because to the ease with which bots may be created.

What do you dislike most about this product?

Occasionally I have trouble uploading papers; I tried to import and stuck the files incorrectly, and the pace has slowed with time; the paperwork is extremely sluggish to process. Another thing I dislike about it is its pricing, which is a bit high, making it impossible for an individual or a small business to utilize comfortably.

What recommendations would you give to someone considering this product?

Automation Anywhere will make your life easier, particularly in businesses with repetitive and everyday chores. We used to have meetings every day before deploying Automation Anywhere in our firm, and we also had challenges since we couldn't go on to the next person until one completed their task. If you are not ready to buy Automation Anywhere, at least give it a trial; I am confident you will enjoy it and that it will make your work easier and more efficient.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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