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Automate Logo
Fortra

Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Automate
8.6 /10

What is Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Automate won the following awards in the Robotic Process Automation - Enterprise category

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Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
88%
Negotiation and Contract:
75%
Conflict Resolution:
86%
Strategy & Innovation:
80%
Service Experience:
86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automate?

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4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Fair

Feature Ratings

Average 81

Cloud Hosting

100

Process Discovery

88

Automation Orchestration

88

Code-Free Programming

86

Role-Based Access

85

Unsupervised Launch

84

Distributed Work

83

Central Deployment

83

Concurrent Work

82

Real-Time Debugging

80

Optical Character Recognition

80

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Business Value Created

84

Ease of Implementation

84

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Quality of Features

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

76

Automate Reviews

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Easy to Automate, the Manual steps

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Generous Negotitation
  • Helps Innovate

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