Autodesk

AutoCAD

Composite Score

8.7 /10

CX Score

9.0 /10

266 Reviews Write a Review

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What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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2025 Data Quadrant Champion

Latest Award, 2025

3 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

0 Top Rated Features

2022

AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 87%
Conflict Resolution:: 92%
Strategy & Innovation:: 91%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Respectful
Performance Enhancing
Trustworthy

Feature Ratings

Average 77

Technical Drawings

2D Drawing

Collaboration

Printing Support

Analytics and Reporting

Libraries & Templates

Visualization

3D Modeling

3rd Party Integration

Digital Scanning

Raster Data Manipulation

Vendor Capability Ratings

Average 79

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

AutoCAD Reviews

Tiago L.

Role: Information Technology
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Powerful but dated and complex.

Likeliness to Recommend

3 /10

What differentiates AutoCAD from other similar products?

Somewhat stuck in the past and living on the name. Not enough innovation.

What is your favorite aspect of this product?

Popularity, widespread usage.

What do you dislike most about this product?

Somewhat stuck in development. Not enough innovation. Nightmare license management. Awful and downright criminal attitude (bordering on extorsion) when dealing with problems with licensing.

What recommendations would you give to someone considering this product?

There are a lot of alternatives out there. More honest, cheaper and more powerful or more tailored to people's needs. Be very careful with the license management. Autodesk relies on a proprietary system that continuously monitors the license status on the endpoint. The problem is that the system isn't robust enough to deal with the normal inconsistencies that occur when communicating between the endpoints and Autodesk License Servers. This generates reports of overusage or illegal usage of licenses that are then "thrown" to the customers, demanding, effectively, a ransom to avoid a court action. At least, that's how it happens in Portugal.

Pros

Helps Innovate
Reliable
Client's Interest First
Generous Negotitation

Cons

Less Efficient Service
Less Effective Service
Less Respectful

James G.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Best Engineering Drawing Solution.

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

Super fast and accurate on drawings detailing.

What is your favorite aspect of this product?

The easy of the designer to adapt to AutoCAD features and easy on drawing.

What do you dislike most about this product?

Nothing for the design platform, easy from the start.

What recommendations would you give to someone considering this product?

AutoCAD is the main used tool on construction drawings productions and easy and accurate on detailing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shristi B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Good designing program

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

AutoCAD is best in the class, it provide all the tools you need and it is designed for engineers, architects, mechanics and for who want to create 2D and 3D designs and get best results.

What is your favorite aspect of this product?

I love the precision and accuracy that it has as a program which design in precision with smallest details. Its a user friendly using command prompts to initiate program commands and functions.

What do you dislike most about this product?

I don't like is that it can sometimes be difficult to use because it tends to freeze.

What recommendations would you give to someone considering this product?

The industry is using CAD to create plan sets. One of the best Drafting Software, especially for Architectural & Engineering Professionals.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

AutoCAD

What is AutoCAD?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

AutoCAD Ratings

89 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love AutoCAD?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Technical Drawings Includes symbols, units of measurement, notation systems, and visual styles.

2D Drawing The ability to create precise 2D drawings.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Printing Support The ability to print maps and 3D output to scale.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Libraries & Templates Includes a library of standard components and templates that users can insert into their designs, which speeds up the process of starting new projects.

Visualization The ability to see and interact with a design in a more intuitive and informative way.

3D Modeling Includes 3D wireframe, 3D solid, 3D surface, and 3D mesh.

3rd Party Integration The ability to integrate other applications including PLM, CAM, CAE or GIS.

Digital Scanning Includes accuracy reports, photorealistic data visualization, and advanced measurement tools.

Raster Data Manipulation Includes editing, simulated drawings, color models, vectorization and filters.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

AutoCAD Reviews

Tiago L.

Powerful but dated and complex.

Likeliness to Recommend

Pros

Cons

James G.

Best Engineering Drawing Solution.

Likeliness to Recommend

Pros

Shristi B.

Good designing program

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Technical Drawings

2D Drawing

Collaboration

Printing Support

Analytics and Reporting

Libraries & Templates

Visualization

3D Modeling

3rd Party Integration

Digital Scanning

Raster Data Manipulation

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support