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AutoCAD Logo Award Winner Product Badge
Autodesk

AutoCAD

Composite Score
8.7 /10
CX Score
9.0 /10
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Category
AutoCAD
8.7 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 80

Libraries & Templates

100

2D/3D Conversion

100

3rd Party Integration

100

Technical Drawings

88

Collaboration

80

3D Modeling

79

Analytics and Reporting

79

Digital Scanning

78

Raster Data Manipulation

77

Simulation

75

Printing Support

75

Vendor Capability Ratings

Average 80

Quality of Features

83

Business Value Created

83

Breadth of Features

83

Ease of Implementation

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Ease of Customization

80

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Ease of IT Administration

77

Vendor Support

76

AutoCAD Reviews

Rohan B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Effective and Powerful Drawing and CAD Solution

Likeliness to Recommend

10 /10

What differentiates AutoCAD from other similar products?

AutoCAD is a major engineering and architectural 2D documentation software that helps the engineers on easy and quick production of excellent and accurate 2D drawings and very well detailed construction project documents. AutoCAD has the ability to import other CAD tools files and is easy on editing different project documents.

What is your favorite aspect of this product?

The easy drafting experience. Engineering 2D documentation capability. Easy implementation of the CAD tool

What do you dislike most about this product?

Ability to import large files. Large 3D design manipulation. Misbehaving especially when installed on a less specifications machine.

What recommendations would you give to someone considering this product?

AutoCAD is suitable for creating robust projects that will require interoperability between teams and that need to use common software and AutoCAD ends up being the most used in the market. When it is necessary to create a project that integrates 3D and material calculation, it becomes easier and less bureaucratic to use other software on the market.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

John C.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Auto Cad the only way to go

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

The user interface is easy to understand

What is your favorite aspect of this product?

The layout is similar as on Microsoft Word/Excel so you won’t have any troubles in the beginning.

What do you dislike most about this product?

The 3D section is very poor, it would be great to have it in the same program when working on a project.

What recommendations would you give to someone considering this product?

Auto Cad is best software for product designing and manufacturing planning, building designing, civil infrastructure, and construction.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Karthik P.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use and best in Integration

Likeliness to Recommend

10 /10

What differentiates AutoCAD from other similar products?

Ease of accessing tools

What is your favorite aspect of this product?

3D Line work

What do you dislike most about this product?

Nothing for the moment

What recommendations would you give to someone considering this product?

I would recommend for all designers

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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